Zing Recruiting · 3 months ago
Escrow Customer Service
Zing Recruiting is partnering with a financial company to seek an Escrow Customer Service representative. This role involves responding to inquiries related to escrow accounts and providing excellent customer service to borrowers, attorneys, and settlement agents.
ConsultingHuman ResourcesRecruitingStaffing Agency
Responsibilities
Answer incoming questions related to escrow accounts
Assist borrowers, attorneys, and settlement agents
Prepare payoff statements for borrowers
Review in detail the complexity of initial and annual escrow analysis statements
Prepare amortization schedules
Review and resolve all customer service complaints
Receive and process borrower telephone payments
Provide excellent customer service
Qualification
Required
High school diploma or GED
General understanding of the multifunctional mortgage servicing department
Ability to add, subtract, multiply and divide in all units of measure
Ability to write routine correspondence
Strong computer skills
Benefits
Medical, Dental, Vision & Life insurance available
Direct Deposit Programs
Full benefits available
401K, Profit Sharing and raises available after 90 days!
Company
Zing Recruiting
Zing Recruiting is a staffing firm that offers temporary and direct hire services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase