Escrow Customer Service jobs in United States
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Zing Recruiting · 3 months ago

Escrow Customer Service

Zing Recruiting is partnering with a financial company to seek an Escrow Customer Service representative. This role involves responding to inquiries related to escrow accounts and providing excellent customer service to borrowers, attorneys, and settlement agents.

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Growth Opportunities

Responsibilities

Answer incoming questions related to escrow accounts
Assist borrowers, attorneys, and settlement agents
Prepare payoff statements for borrowers
Review in detail the complexity of initial and annual escrow analysis statements
Prepare amortization schedules
Review and resolve all customer service complaints
Receive and process borrower telephone payments
Provide excellent customer service

Qualification

Escrow account knowledgeMortgage servicing understandingMathematical skillsComputer skillsWritten communication

Required

High school diploma or GED
General understanding of the multifunctional mortgage servicing department
Ability to add, subtract, multiply and divide in all units of measure
Ability to write routine correspondence
Strong computer skills

Benefits

Medical, Dental, Vision & Life insurance available
Direct Deposit Programs
Full benefits available
401K, Profit Sharing and raises available after 90 days!

Company

Zing Recruiting

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Zing Recruiting is a staffing firm that offers temporary and direct hire services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase