Jay Peak Resort · 3 months ago
IT Tech Level 1 - Part-Time - Seasonal
Jay, VT
Full-time, Part-time
Onsite
New Grad, Entry Level
$19/hr - $19/hr
0+ years expJay Peak Resort is seeking an energetic and outgoing individual to join their IT department as an IT Technician Level 1. This part-time, seasonal position involves responding to guest and end-user questions, solving help desk tickets, and assisting with hardware and software deployments.
Travel
Responsibilities
First responder to guest and end user questions and issues while on duty
Monitor, respond and solve help desk tickets. Escalate issues to next level as necessary
Work with other departments as necessary (maintenance, security, electrical, etc) as necessary to see repairs through to the end. This might include replacing TV's, salto locks, digital signs, etc
Build and deploy Windows laptops and desktops
Software installations to include MS Office, Agilysys, Siriusware and any other approved software
Maintain inventory documentation as hardware is deployed or retired
Maintain supplies, tools, and equipment inventory
Take direction from management in terms of deployments, installations or other relevant areas
Other duties as assigned, which could be directly related, or unrelated to the original position
Qualification
Required
6-12 months of experience or relevant education/training in the IT field
One year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Familiarity with and understanding of various computer hardware and software
Ability to regularly move and/or lift up to 25 pounds and occasionally move and/or lift up to 50 pounds
Availability to work flexible hours, including Sundays
Benefits
Paid Sick Time
401k program eligibility with employer match after a year of employment with 1,000 hours of service
FREE or deeply discounted season passes for you and your dependents
Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
Seasonal employee parties
Regular free employee breakfasts/lunches, family events, and parties
Company
Jay Peak Resort
Jay Peak Resort is a travel & tourism company that provides skiing and snowboarding activities.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-08-03
2025-06-13
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