Westfield Insurance ยท 1 day ago
Technical Support Representative Intern
Westfield Center, OH
Internship
Onsite
InternWestfield Insurance is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions. The Technical Support Representative Intern is responsible for providing tier 1 and tier 2 technical support, documenting resolutions, and assisting with various tasks and projects within the IT Employee Helpdesk.
Insurance
No H1B
Responsibilities
Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit
Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship
Participates in summer internship program events, including Lunch and Learns
Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors
Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects
Takes responsibility for administrative and support tasks of the department
Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions
Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors
Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions
Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities
Develops business skills in communication and shadowing other professionals
Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors
Attends business unit meetings as assigned and creates and delivers presentations
Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship
Qualification
Required
High School Diploma or General Education Diploma (GED) and/or commensurate experience
Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months
For field roles, only: Valid driver's license and a driving record that conforms to company standards
Collaborates
Customer focus
Communicates effectively
Decision quality
Nimble learning
Drivers License
Data Analysis and Reporting
Information Systems
Continuous Learning
Data Entry
Time Management
Business Analysis
Problem Solving
Company
Westfield Insurance
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Kohmann
Chief Financial Officer & Treasurer
Amy Larsh
Executive Assistant to the President, CEO & Board Chair
Company data provided by crunchbase