Job Duck · 3 months ago
V104 - Intake Specialist | Legal Administrative Intake Coordinator
United States
Full-time
Remote
Entry Level
$1,150/mo - $1,220/mo
1+ years expJob Duck is a virtual staffing company that matches candidates to work from home for U.S.-based businesses, primarily law firms. They are seeking a motivated Intake Specialist to be the first point of contact for clients, handling calls and gathering essential information for ongoing cases while supporting administrative tasks.
Staffing & Recruiting
Responsibilities
Answer and professionally route incoming phone calls
Conduct intake calls to collect critical client information
Accurately input client data into Clio and Excel spreadsheets
Coordinate with internal staff to support ongoing cases
Provide general administrative assistance as needed
Maintain organization of records and follow up on pending items
Ensure client inquiries are addressed promptly and courteously
Qualification
Required
1-2 years of experience in client intake or administrative support preferred
Strong verbal and written communication skills
Ability to multi-task and prioritize efficiently
Comfort with technology and CRM systems, particularly Clio
Strong verbal communication and excellent phone etiquette
Detail-oriented with high accuracy in data handling
Ability to manage multiple calls and tasks simultaneously
Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets
Professional, friendly, and approachable demeanor
Reliable, punctual, and consistent with attendance
Team-oriented and collaborative
Customer service mindset: patient, empathetic, and solution-focused
Organized and proactive
Solution-oriented and adaptable
Empathetic and professional in client interactions
Dependable and trustworthy
Collaborative and willing to support colleagues
Positive attitude and resilience in fast-paced environments
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase