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Gallagher Re · 3 months ago

Senior Account Executive I, Commercial Lines

Lowell, Massachusetts

Full-time

Onsite

Mid, Senior Level

$112K/yr - $218K/yr

7+ years exp

Gallagher Re is a leading insurance brokerage committed to delivering exceptional client service and innovative risk management solutions. The Senior Commercial Lines Account Executive will manage an assigned group of accounts, ensuring high-quality service, client retention, and satisfaction while collaborating with the production team on renewals and strategy development.

ConsultingInsuranceRisk Management

Responsibilities

The Senior Commercial Lines Account Executive is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts

The Senior Commercial Lines Account Executive directly contributes to key business outcomes such as client retention, client satisfaction, enhancing value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement

Successfully and profitably manages an assigned group of accounts

In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner

Secures existing business and drives the sale of additional services and lines of coverage

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner

Conduct periodic audits to ensure compliance standards and service levels are met

Own all audit, review and claims processes for assigned book of business

Analyze data to draft client service plans, stewardship reports, and other meaningful reports tailored to the needs of the client and circumstances of the presentation

Skilled at forecasting industry trends to predict needed changes in client strategies

Review changes in carrier offerings and policies and relay information to the larger service team and directly to clients, in addition to cross selling other lines of business

Facilitate and collaborate with account team on the agency’s renewal strategy

Create complex risk-management strategies for accounts and other team members to attract and retain large client accounts

Partner with industry and carrier experts to deliver strategy and solution options to clients and the broader agency

Qualification

Client service experienceClaims management experienceInsurance knowledgeP&C experienceMicrosoft Office proficiencyCommunication skillsTeam collaborationRelationship building