This job has closed.

Denton County MHMR Center · 2 days ago

ACT Team Lead

Denton County, TX

Contract

Onsite

Entry, Mid Level

2+ years exp

Denton County MHMR Center is seeking an ACT Team Lead to provide case management services to individuals with persistent mental illness. The role involves developing long-term relationships with clients and their families while overseeing team functions and assisting with administrative duties.

Health CareHospitalMedicalMental HealthNon Profit

Responsibilities

Attends and participates in all scheduled meetings

Staff will attend daily ACT team meetings as scheduled and sign in for meetings to acknowledge their presence and understanding of the topics discussed

If a meeting is missed, staff will get with supervisor within one week to review the information

Attends treatment team meetings with other community agencies in the community as needed

Provides courteous, professional services at all times

Maintains professional boundaries

Interacts with center staff, individuals served, and community members in a professional manner

Enters time worked accurately each day and submits time sheet by deadline given

Provides Case Management and/or rehabilitation services in a team-based environment

Provides supported employment, supported housing, budgeting, case management as appropriate to individuals diagnosed with a mental illness approved for services as defined in Texas Resilience and Recovery (TRR) guidelines

Completes community base visits per minimum monthly contact

Services are provided in an environment where the individual feels most comfortable and/or where the service would naturally take place

Ensures each individual served is provided services as required by the level of care assignment for each month

Maintains contact standards as defined in TRR guidelines

Ensures that all individuals on their caseload have met the minimum and average hours as specified by HHSC

Performs and completes Adults Needs and Strength Assessment (ANSA) as needed, taking into consideration the needs viewed by consumer, ACT Interdisciplinary Team, family members, and other service providers

All individuals have an ANSA completed within 14 days of coming into ACT services and is updated as needed and at a minimum of every 6 months

Meets with individuals coming into ACT at their initial appointment and helps to identify goals and treatment needs based on ANSA and views of consumer, providers, and family members as needed

Develops comprehensive Recovery Plans and coordinates Recovery Plan meetings to address assessed needs

All persons have a comprehensive Recovery Plan which addresses individual needs, personal strengths, natural supports, staff interventions, community service agencies, goals, and objectives

Recovery Plan is reviewed as needed and updated at minimum of every 3 months

Facilitates and/or co-facilitates treatment groups to assigned persons as needed

Provides transportation for individuals as needed

Is familiar with all applicable TAC, ACT fidelity tools and HHSC contract information and Center policies and procedures

All documentation is completed within two business days

Skills training notes include fidelity words

All documentation is complete, accurate, and compliant with Center and HHSC guidelines

All service note corrections are entered within two business days

Ensures individuals charts are in compliance with HHSC contract requirements and standards

Responds to all chart audits by assigned deadline

All paperwork will be signed in black ink with credentials and date

Provides emergency/crisis intervention when necessary according to HHSC and Center policies and procedures

Participates in weekday nights and weekend 24-hour ACT on call rotation

Is able to work in a team setting and provide support and assistance to other ACT team members as needed

All assignments given are completed in a timely manner

Assists with monitoring work performance of ACT team members and relays information to program manager

Staff will be able to identify and discuss client barriers to success

May coordinate Recovery Plan meetings with ACT team members, individuals, services providers, collaterals, etc…as needed

Demonstrates the ability to network effectively with community partners and will interact in an ethical and professional manner within the Center and community

Participates in street/homeless outreach as needed

Assists with monthly supervision of ACT staff upon request of program manager

Provide informal/group counseling to assigned persons as needed

Utilizes screening review tool to provide feedback/corrections to team members

Communicates feedback to program manager

Has the ability to work independently and make decisions but seeks guidance when needed

ACT Crisis assessments must be completed on the same day. Extenuating circumstances will be considered

Participates in the Center's Zero Suicide Initiative

Assists individuals served during a crisis episode by completing triages or crisis assessments to determine a least restrictive environment

Remains with individuals experiencing a crisis as needed

Completes CSSRS Since Last Visit at each contact with individuals served to determine risk level and ensure appropriate referrals

Openly ask questions regarding Suicide to ensure accurate and thorough information is obtained

Provides additional support to individuals identified as at higher risk for suicide

Educates individuals on the Suicide Care Pathway

Provides additional phone calls/support as required or requested

Debriefs with direct and indirect reports when there is a suicide death of an individual served or Center staff

Qualification

Case managementMental health experienceCrisis interventionTrauma Informed CareBilingual (English/Spanish)Administrative skillsNetworkingComputer skillsCommunication skillsOrganizational skillsTeamworkDecision makingGroup facilitation

Required

Two (2) years prior experience in a mental health field

Six months experience as case manager

Must have and maintain a background and criminal history free from any disqualifying offenses as outlined by the Texas Administrative Code (TAC) and the Health and Human Services Commission (HHSC)

Must possess and maintain a valid driver's license and automobile insurance

Individuals with an out-of-state driver's license must be able to obtain a driver's license in the state of Texas within thirty (30) days

Successful completion of all position-specific training within thirty (30) days of employment is required

Knowledge of community resources, of case management principles, objectives, standards, and methods; and of program policies and procedures

Ability to assess individuals' needs, coordinate individuals' services, to monitor program effectiveness, to communicate effectively, and to train others

Ability to effectively present information in one-on-one and small group situations

Highly effective in working objectively with a diverse group of people and be able to demonstrate communication, organizational, administrative and office managerial skills

Computer skills required for both clinical and clerical programs

Ability to make decisions based on education and or clinical experience, which reflect consistency with Center's Guiding Principles, Policies and Procedures, and Standards of Care

Understanding and practice of Trauma Informed Care principles

Preferred

Graduation from an accredited four-year college or university with major course work in human services field as required to qualify as a Qualified Mental Health Professional (QMHP)

Master's Degree in a human services field

Previous community and crisis experience

English/Spanish bilingual