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The California State University · 3 months ago

Employee/Labor Relations Analyst

San Jose, CA

Full-time

Onsite

Entry, Mid Level

$5,000/mo - $5,500/mo

1+ years exp

The California State University is seeking an Employee/Labor Relations Analyst to assist in the research and investigation of claims related to employee and labor relations. The role involves mediation and resolution of disputes, consulting with supervisors regarding disciplinary actions, and ensuring compliance with affirmative action laws.

EducationHigher EducationUniversities

Culture & Values

No H1B

Responsibilities

Conduct intakes for concerns related to academic student employees, staff, and faculty, and drafts responses to complainants

Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding and employee relations activities

Assist management in the preparation of the University’s position in matters involving complaint investigations conducted by governmental regulatory agencies including the EEOC, CRD, OCR, Labor Commissioner and the Bureau of State Auditor by determining records and data to gather and drafting responses

Gather and summarize data and draft responses to information requests related to grievances and discipline cases

Research and summarize current issues and past history in preparation for management’s responses to grievances

Draft settlement agreements and grievance responses

Research issues with the Chancellor’s Office or other pertinent agencies relative to contract interpretation/administration

Consult with and provide advice to supervisors and managers (MPPs) regarding disciplinary actions, grievance process, contract interpretation, CSU policies and procedures, and employee relations matters

Ensure evaluations are correct before inputting information into the system. Provide guidance to managers on the correction necessary for evaluation compliance

Follow up with managers who have submitted employee performance reviews with unsatisfactory ratings

Guide manager in discussion of next steps and recommend available tools for improving employee performance

Respond to questions from all campus parties about SJSU and CSU policies and procedures related to grievances, performance reviews, and conduct

Qualification

Labor relations experienceEE/EEO/AA laws knowledgeCollective bargaining interpretationPHRSHRM certificationResearchAnalysis skillsCustomer service skillsOrganizational skillsCommunication skillsTime management skillsDetail-oriented

Required

Bachelor's degree or completion of a professional training program specific to the position

Directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position

Knowledge of human resources methods, procedures and practices used in a unionized environment

Basic knowledge of federal and state EE/EEO/AA laws

Demonstrated excellent customer service and public relations skills

Demonstrated organizational and time management skills to set and meet deadlines

Strong verbal and written communication skills

Ability to take accurate notes

Ability to conduct research, gathering relevant facts unique to each complaint

Ability to communicate with constituents in a professional and respectful manner

Ability to make decisions in areas where guidelines may not exist

Ability to perform accurately in a detail-oriented environment

Ability to handle multiple work priorities, organize and plan work and projects in a high stress environment

Ability to interpret collective bargaining agreements and apply the agreements to complex situations

Ability to assist in conducting thorough investigations using effective interviewing skills

Ability to maintain composure in stressful situations

Ability to compose and appropriately format correspondence and reports

Ability to document complaint issues and keep accurate records

Preferred

PHR or SHRM certification

One (1) year or more of labor relations experience; one (1) year or more experience conducting or assisting with workplace investigations; experience with interpretation of federal and state regulations and collective bargaining agreements

Benefits

Comprehensive benefits package typically worth 30-35% of your base salary

Company

The California State University

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The California State University is the largest system of four-year higher education in the country, with 22 campuses, 56,000 faculty and staff and more than 450,000 students.

Founded in 1947

Long Beach, California, USA

10001+ employees