KONE · 1 day ago
MOD Tech Support Expert
Houston, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$143K/yr - $196K/yr
8+ years expKONE is a global leader in providing elevators, escalators, and automatic building doors, dedicated to improving urban life through innovative solutions. The MOD Tech Support Expert will analyze, problem-solve, and collaborate to ensure objectives are met while promoting safety and quality goals to achieve customer satisfaction and profitable results.
IndustrialManufacturingProduct Design
No H1B
Responsibilities
Analyze, problem-solve and collaborate to ensure that objectives are completed
Perform the required duties while working with your customers and colleagues
Promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results
Qualification
Required
8+ years of progressive and successful Modernization field experience
Strong background at the field modernization level with progressive and demonstrated installation management and training skills covering a broad range of modernization of elevators and escalators
Experience supervising, managing, and leading people within a union workforce
Knowledge gained through a bachelor's degree within a technical curriculum and/or equivalent elevator-escalator industry experience
Ability to analyze, problem-solve and collaborate to ensure that objectives are completed
Commitment to promoting a safety culture in the team
Passion for quality and results
Ability to thrive in areas where priorities change from time to time
Experience in training, implementation, documentation of processes and providing recommendations for overall efficiency
Ability to work cross-functionally with Region Managers and support the Region's/District's leaders in safety and training initiatives
Authorization to work in the United States on a full-time basis
Benefits
Competitive salary
Flexible work schedule
Opportunities to learn and grow
Matching 401K
Health Benefits
Medical and Prescription
Dental
Vision
Telemedicine
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Income Protection Benefits
Life Insurance
Company-Paid Supplemental
Accidental Death and Dismemberment (AD&D) Insurance
Company-Paid Supplemental
Disability Coverage
Short-term Disability
Long-term Disability
Parental Leave
Critical Illness Insurance
Identity Theft Protection
Retirement Benefits
Savings Plan - 401(k)
Work-Life Balance
Paid Time Off
Direct Deposit
Credit Union
Tuition Reimbursement
Commuter Transportation Benefits
Commuting Expenses
Legal Benefits
Lifestyle Benefits
Wellness and Family Flu Shots
Smoke-free Environment
Family and Medical Leave
Leave to Care for a Domestic Partner
KONE Incentive plan based on achievement of company goals
Competitive salary
Flexible work schedule
Opportunities to learn and grow
Matching 401K
Comprehensive health and wellness plans for the entire family
Paid holidays and paid time off
Company
KONE
KONE designs and manufactures elevators, escalators, moving walkways, and automatic doors for buildings.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ken Schmid
President Chief Executive Officer
Jennifer Hooks
Business Partner ,Learning and Development, HR, Americas
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