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TUMI · 3 hours ago

Holiday Sales Associate PT 20-29 hours

Santa Clara, CA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

TUMI is a company dedicated to creating world-class business and travel essentials, committed to empowering journeys. The Holiday Sales Associate will create a client experience that reflects the brand's ethos while building strong client relationships and driving sales through outstanding service.

Consumer GoodsE-CommerceFashionLifestyleRetail

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture

Take pride in work and strive for excellence

Take responsibility for performance

Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members

Demonstrate organizational core values

Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job

Exercise strong verbal and written skills

Utilize active listening skills in order to seek understanding of others

Able to adjust communication to the intended audience

Demonstrate continuous dedication to ethical conduct in completion of job duties

Collaborate effectively with others

Openness to feedback from supervisors, peers and team

Ability to remain calm and deescalate situations

Manage personal timecards to ensure payroll accuracy

Complete all assigned tasks and meet deadlines

Adhere to all company policies and procedures

Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards

Ensure a consistent superior client experience

Qualification

Sales experienceClient relationship buildingLuxury market knowledgeKPI achievementTeam collaborationCommunication skillsActive listeningIntegrity

Required

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment

Value a collaborative environment and have an openness to feedback

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties

Have strong sales and client experience, preferably in the luxury market

Can demonstrate proven success in meeting sales goals and achieving KPI's

Flexible availability to work nights, weekends, mornings, and holidays as needed

Have a strong sense of integrity and an ability to lead by example

Benefits

Sick time

Employee Discount

Employee Assistance Program (EAP)

Company

TUMI

Glassdoor3.7

Since 1975, TUMI has been optimizing world-class business, travel, and lifestyle essentials with elevated, considered product design to uncomplicate, beautify, and seamlessly complement our customers' lives on the move.

Founded in 1975