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FIS · 7 hours ago

Site Reliability Engineer

New York, NY

Full-time

Hybrid

Mid Level

$171K/yr - $287K/yr

FIS is a global technology company that powers the world’s economy and champions diversity. The Site Reliability Engineer will drive innovation and growth for the Banking Solutions, Payments, and Capital Markets business, focusing on customer-centric innovation and automation while ensuring application reliability and performance.

BankingFinancial ServicesFinTechPayments

No H1B

Responsibilities

Design and maintain monitoring solutions for infrastructure, application performance, and user experience

Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments

Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times

Lead incident response, including identification, triage, resolution, and post-incident analysis

Conduct capacity planning, performance tuning, and resource optimization

Collaborate with security teams to implement best practices and ensure compliance

Manage deployment pipelines and configuration management for consistent and reliable app deployments

Develop and test disaster recovery plans and backup strategies

Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes

Participate in on-call rotations and provide 24/7 support for critical incidents

Qualification

AWS cloud platformInfrastructure as CodeMonitoring toolsScripting languagesCI/CD pipelinesIncident managementTroubleshooting skillsAutomation toolsDisaster recovery plansCommunicationOwnership approach

Required

Bachelor's Degree

Proficiency in development technologies, architectures, and platforms (web, mobile apps, API)

Experience with AWS cloud platform and IaC tools

AWS CLI~ used for a few tasks, changing AWS configurations, uploading/downloading files to s3, downloading kubectl context

Terraform~ defining the infrastructure as code, where all AWS resource configurations gets configured/changed

Kubectl~ for communication with EKS

Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)

Experience in incident management and post-mortem reviews

Strong troubleshooting skills for complex technical issues

Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible)

Experience with CI/CD pipelines (Jenkins, GitLab CI/CD)

Ownership approach to engineering and product outcomes

Excellent interpersonal communication, negotiation, and influencing skills

AWS Cloud Practitioner

AWS Solutions Architect Associate OR AWS Certified Devops Engineer

Linux, Git, Docker, Kubernetes /OpenShift, Helm, Jenkins, Harness, CheckMarx, SonarQube, Maven, Node, Artifactory, FlyWay, Splunk, KeyFactor, HashiCorp Vault, CyberArk, SNOW, Jira, Confluence, Oracle DB, PostgreSQL DB, EC2, EKS, KMS, Secrets Manager (Stores passwords and enables auto-rotation), RDS~ Postgres DB, Redis~ In-Memory Cache, S3~ object storage, Security Groups~ Ingress/Egress Firewall configurations for each service, IAM~ Access control to AWS resources, Route53, SFTP