Beacon Health System · 3 months ago
Clinical Informatics Educ(BHS)
Granger, IN
Full-time
Onsite
Entry, Mid Level
2+ years expBeacon Health System is dedicated to delivering outstanding care and inspiring health. They are seeking a Clinical Informatics Educator who will assist clinicians in navigating clinical information tools and provide training to enhance their use of these systems, thereby facilitating optimal patient care.
FitnessHealth Care
Responsibilities
Utilizing in-depth knowledge of information systems and patient care practices; also providing computer-based training to clinicians
Participating in the assessment of clinicians' needs in the area of computer-related education, training and equipment including detailed information directly from clinicians regarding their needs
Communicating directly with the clinicians and providing them with direct feedback regarding clinical system related issues in order to ensure they receive the highest level of customer service, which will support them in their day-to-day activities
Collecting data and channeling information related to problems or potential problems within clinical systems to the staff of various departments as appropriate
Serving as a resource to the clinicians with regards to the use and workflows within clinical system applications in support of patient care
Acting as a technical facilitator when there are upgrades to the clinical systems
Identifying enhancements to clinical tools that will enable the Beacon clinical and medical staff to more easily access information and facilitate patient care
Assisting with the identification of clinicians' issues and intervening as appropriate to resolve or prevent the escalation of a complaint
Obtaining feedback, on an ongoing basis, regarding enhancements to Cerner or other applications that would facilitate patient care
Facilitating the timely delivery of training solutions designed to meet the clinical needs
Assisting with the development of functional and process improvements that will enable clinicians to provide the highest quality patient care
Developing and conducting Train the Trainer programs as assigned for end-users in the use of Beacon's new or existing computer systems that affect clinical practice
Responding to requests for information in a timely manner
Working collaboratively with the Chief Medical Information Officer and other staff to foster excellent working relationships with end users
Increasing clinician satisfaction and loyalty by creating programs and services which meet their specific needs
Acting as a liaison with Information Systems (I.S.) on behalf of clinicians to communicate issues and solutions between groups
Assisting with the testing and conversion activities of physician workflow software modules
Collaborating with Information systems staff, including systems analysts, clinical informatics analysts, and leadership in the development and implementation of new functionality and clinical workflows
Using appropriate tools to support requested changes following departmental established guidelines for Change Management and Change Control
Complies with information systems policies and protocols for customer service, change management and project management
Assisting with the development and presentation of educational programs relating to clinical information system applications for clinicians
Participating in the research and implementation of new computer-related technology that will impact clinicians and knowledge of the application tools required to put them in place
Acting in a troubleshooting role (for example, to help prevent problems)
Appropriately escalating issues when the nature of an end-user interaction falls out of scope of the role of a Clinical Informatics Educator
Advocating the development of an environment where computer systems are utilized at the appropriate and optimal level
Assisting with activities related to quality improvement
Maintaining department records, reports and files (i.e., those related to training activities) as appropriate
Participating on various organizational committees as appropriate
Completing other job-related duties and special projects as directed
Qualification
Required
Successful completion of an Associate's degree
Minimum of two to three years of relevant experience in a clinical or educational environment
Significant experience with hospital/physician practice information systems and/or in individual/group instruction
Demonstrates well-developed knowledge of all Beacon clinical facility's departmental operations and how they interact with each other in a computerized environment
Demonstrates a strong knowledge of adult learning principles and educational fundamentals to ensure end user success in system utilization
Demonstrates advanced knowledge of Cerner
Requires the analytical, problem solving, and organization skills necessary to identify problems and facilitate the delivery of solutions in a timely manner
Requires the ability to effectively design, schedule, and deliver training programs
Requires the ability to work independently
Requires a strong customer service focus and an in-depth understanding of clinical workflows
Requires proficient computer skills and the ability to utilize various software programs (i.e., Microsoft Office, Word, Excel, Access, etc.) and an understanding of the system capabilities and limitations
Demonstrates the leadership skills necessary to elicit cooperation and support
Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with staff and physicians
Demonstrates the ability to assess training needs and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective training
Demonstrates knowledge of adult education techniques and an interest in teaching others
Preferred
Bachelor's degree preferred
Broad exposure to physician specialty areas is desirable
Preference will be given to graduates of a secondary educational program or those with experience in education, training in the software programs regularly used by Beacon Health System
Company
Beacon Health System
Beacon Health System is a Hospital & Health Care centre providing health care facilities
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$5.54MKey Investors
Health Resources and Services Administration
2024-12-18Grant· $0.14M
2024-05-08Grant· $5.4M
Leadership Team
Kreg Gruber
Chief Executive Officer
Phil Newbold
CEO Emeritus
Recent News
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