smartdept. · 3 months ago
Director of Project and Operations Management
San Francisco, CA|Berkeley, CA
Full-time
Hybrid
Director/Executive
$125K/yr - $175K/yr
8+ years expsmartdept. is searching for a Director of Project and Operations Management for an innovative creative agency client located in Berkely, CA. The role focuses on building out the project management practice while leading all aspects of resourcing and operations to optimize workflow and support a diverse portfolio of creative work.
Professional ServicesRecruitingStaffing Agency
Responsibilities
Build, lead, and continuously improve project management and operational processes across the agency
Strategize and distribute operational and project management duties, ensuring the right tasks are assigned to the right team members
Collaborate closely with leadership to drive innovation, support change management, and scale operations
Solve problems proactively, acting as a resourceful producer who thrives in fast-paced, ambiguous environments
Oversee project delivery for a diverse range of creative and product-focused initiatives
Serve as a client-facing leader, stepping in for agency leadership as needed and representing the agency with executive-level stakeholders
Foster strong relationships across multi-level organizations, ensuring smooth communication and project execution
Implement ideas efficiently, balancing innovation with respect for established processes
Support technical teams and creative talent, helping drive projects from concept to completion
Champion a culture of collaboration, humility, and continuous improvement
Qualification
Required
8+ years of experience in project and operations management
Experience in building and leading project management practices
Strong client presence and ability to represent the agency with executive-level stakeholders
Proven ability to optimize workflow and define operational responsibilities
Experience in supporting change management and scaling operations
Ability to solve problems proactively in fast-paced, ambiguous environments
Experience overseeing project delivery for creative and product-focused initiatives
Strong relationship-building skills across multi-level organizations
Ability to implement ideas efficiently while respecting established processes
Experience supporting technical teams and creative talent from concept to completion
Demonstrated leadership qualities with a focus on collaboration and continuous improvement
Company
smartdept.
smartdept. is a creative, digital, and marketing talent resource that provides companies with candidates for job opportunities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase