Ascension Global Staffing and Executive Search · 3 months ago
Billing Team Lead
Tampa, FL|Naples, FL
Full-time
Hybrid
Mid, Senior Level
4+ years expAscension Global Staffing & Executive Search is a Hispanic Women Owned & Operated National Recruiting Firm dedicated to identifying and attracting top talent. The Billing Team Lead is responsible for overseeing the billing staff, coordinating workflow, and driving efficiency within the Billing department while ensuring compliance with firm policies and procedures.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Assists Senior Billing Manager with overseeing the billing staff, including but not limited to assigning work responsibilities, ensuring quality and timely work product, resolving problems, and assessing work performance
Provides mentoring, training, and ongoing feedback, manages and balances billing workloads, oversees schedules and overtime, and provides input for annual performance evaluations
Ensures compliance with firm and department policies, including working to address or resolve identified issues and escalate where appropriate
Communicates deadlines for and ensures compliance with the month-end close process and creates the new prebills for the next month’s billing cycle
Handles day-to-day direct billing responsibility (approx. 25% of the time) where needed due to complexity and/or to support firm strategic initiatives. Additionally, oversees and steers billing overflow as needed to ensure smooth operations
Maintains a degree of involvement and oversight of team members’ workloads to ensure that bills are issued in a timely and accurate manner and documentation (i.e., client billing and payment terms, discount arrangements, as well as attorney and client preferences) is kept up to date
Develops billing staff by enabling them to establish strong working relationships with assigned billing attorneys, take ownership of assigned billing and become the primary point of contact for billing attorneys and legal secretaries
Supports proper e-billing protocol, working alongside the E-Billing Specialist to ensure that all e-billed clients are billed in a timely and accurate manner, adhering to both firm and client standards
Serves as a point of contact for escalated billing attorney and administrative staff inquiries and ensures that all requests to billing staff are acted upon appropriately and promptly
Liaises with and supports finance functions outside of Billing as needed
Assists with developing and maintaining department training and resource materials
Drives performance excellence with effective communication, performance management and employee recognition. Identifies opportunities allowing for employee growth and assists with achieving all goals
Promotes a positive, energetic culture featuring teamwork, collaboration and excellence
Serve as a positive role model, exemplifying firm and department standards in daily operations
Additional duties and responsibilities as assigned by the Senior Billing Manager
Qualification
Required
4 to 6 years of related experience required
Supervising experience required
Knowledge of accounting concepts required
Ability to calculate figures and amounts such as discounts, percentage, and billing rates
Strong experience in Microsoft Office to include Word and Excel
Exceptional organizational, problem-solving and analytical skills required
High standards, excellent attention to detail, effective communicator, an ownership mentality and exceptional follow through skills
Strong communication and interpersonal skills required to interact and build positive relationships with staff, attorneys and clients
Ability to multi-task and adapt to changing priorities and work demands
Preferred
Bachelor's degree strongly preferred
Aderant Expert Billing and BillBlast e-billing software experience preferred
Company
Ascension Global Staffing and Executive Search
Ascension Global Staffing & Executive Search is a premier recruiting firm specializing in placing top legal talent and executive professionals in high-stakes roles.
2-10 employees
Funding
Current Stage
Early StageRecent News
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