Recruiting from Scratch · 3 months ago
Engineering Manager, Agent Software Engineer
Recruiting from Scratch is a premier talent firm that focuses on placing top talent at innovative companies. They are seeking an Engineering Manager for a fast-growing generative AI startup that is revolutionizing customer support with AI agents. The role involves leading a team of software engineers, driving product development, and fostering a culture of technical excellence and inclusivity.
Staffing Agency
Responsibilities
Lead and grow a team of software engineers focused on deploying conversational AI agents that serve millions of end-users
Drive product development for core agent software features, delivering high-performance, scalable solutions in real-time environments
Collaborate directly with customers to understand requirements, build solutions, and deploy enterprise-grade AI products
Partner cross-functionally with research, product, and other engineering teams to drive the roadmap forward
Foster a culture of technical excellence, ownership, and iterative improvement
Champion mentorship, professional growth, and inclusivity across the team
Occasionally travel to the San Francisco HQ, especially during onboarding or company-wide initiatives
Qualification
Required
1+ years of experience leading high-performing software engineering teams
5+ years of hands-on software development experience
Strong technical foundation in backend or full-stack engineering — experience with TypeScript and Python is highly preferred
Prior experience at top-tier technology companies or fast-scaling startups
Proven ability to coach engineers, manage performance, and support career development
Comfortable in fast-paced, ambiguous startup environments and excited to build in a new office
Preferred
Experience working with AI/ML products or in the customer support technology space
Background in enterprise SaaS or platform engineering
Familiarity with real-time systems and high-concurrency applications
Exposure to building multi-tenant or enterprise-grade software systems
Benefits
Equity: Competitive stock options
Comprehensive health, dental, and vision insurance
Generous PTO and holidays
Onsite perks in the NYC office
Opportunity to work on cutting-edge AI in a highly visible, high-impact role
Company
Recruiting from Scratch
A recruiting agency working with technology companies to help them hire software engineers, data roles, product managers, and hardware.
Funding
Current Stage
Early StageRecent News
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