Engineering Manager, Agent Software Engineer jobs in United States
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Recruiting from Scratch · 3 months ago

Engineering Manager, Agent Software Engineer

Recruiting from Scratch is a premier talent firm that focuses on placing top talent at innovative companies. They are seeking an Engineering Manager for a fast-growing generative AI startup that is revolutionizing customer support with AI agents. The role involves leading a team of software engineers, driving product development, and fostering a culture of technical excellence and inclusivity.

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H1B Sponsorednote

Responsibilities

Lead and grow a team of software engineers focused on deploying conversational AI agents that serve millions of end-users
Drive product development for core agent software features, delivering high-performance, scalable solutions in real-time environments
Collaborate directly with customers to understand requirements, build solutions, and deploy enterprise-grade AI products
Partner cross-functionally with research, product, and other engineering teams to drive the roadmap forward
Foster a culture of technical excellence, ownership, and iterative improvement
Champion mentorship, professional growth, and inclusivity across the team
Occasionally travel to the San Francisco HQ, especially during onboarding or company-wide initiatives

Qualification

Software developmentTypeScriptPythonTeam leadershipAI/ML experienceEnterprise SaaSReal-time systemsCoaching engineersPerformance managementCareer developmentCross-functional collaboration

Required

1+ years of experience leading high-performing software engineering teams
5+ years of hands-on software development experience
Strong technical foundation in backend or full-stack engineering — experience with TypeScript and Python is highly preferred
Prior experience at top-tier technology companies or fast-scaling startups
Proven ability to coach engineers, manage performance, and support career development
Comfortable in fast-paced, ambiguous startup environments and excited to build in a new office

Preferred

Experience working with AI/ML products or in the customer support technology space
Background in enterprise SaaS or platform engineering
Familiarity with real-time systems and high-concurrency applications
Exposure to building multi-tenant or enterprise-grade software systems

Benefits

Equity: Competitive stock options
Comprehensive health, dental, and vision insurance
Generous PTO and holidays
Onsite perks in the NYC office
Opportunity to work on cutting-edge AI in a highly visible, high-impact role

Company

Recruiting from Scratch

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A recruiting agency working with technology companies to help them hire software engineers, data roles, product managers, and hardware.

Funding

Current Stage
Early Stage

Leadership Team

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Will Sanders
Founder / CEO
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Tom Callahan
Managing Partner, Retained Executive Search
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Company data provided by crunchbase