American Express Global Business Travel · 4 days ago
Specialized Travel Consultant (Amex GBT Ovation- New York Onsite)
New York, United States
Full-time
Onsite
Entry, Mid Level
$46K/yr - $86K/yrAmerican Express Global Business Travel is a company that values travel as a force for good and fosters an inclusive culture. The Specialized Travel Consultant will work onsite in New York City, providing high-touch travel services to corporate clients and ensuring exceptional travel solutions and experiences.
ConsultingEvent ManagementTravel
Responsibilities
Advise and arrange travel for corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
Qualification
Required
Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift during business hours onsite (New York, Washington D.C, Los Angeles Locations)
Benefits
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
Company
American Express Global Business Travel
American Express Global Business Travel provides travel management services and organizes meetings, events, and business travel services.
Founded in 2014Jersey City, New Jersey, USA
10001+ employees
H1B Sponsorship
American Express Global Business Travel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (19)
2022 (40)
2021 (22)
2020 (26)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2024-07-26Post Ipo Debt· $1.4B
2020-11-27IPO
Leadership Team
Bryant Waters
Vice President Multinational Sales Group
Daniel Chang
Vice President and M/A
Recent News
Business Travel News
2025-12-28
2025-12-17
2025-12-17
Company data provided by crunchbase