Upstart · 1 week ago
Senior Software Engineer, Onboarding Experience
United States
Full-time
Remote
Senior Level
$164K/yr - $226K/yr
7+ years expUpstart is the leading AI lending marketplace, focused on expanding access to affordable credit. As a Senior Software Engineer on the Onboarding Experience team, you will work across the stack to enhance the loan application process, ensuring a seamless experience for customers and internal teams.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Work within all areas of the platform or product, from our web interfaces and 3rd party API integrations, to backend business logic
Move quickly to drive existing and greenfield projects forward, while always keeping our end users in mind
Make architectural contributions and decisions to improve the reliability of our software and maintainability of our code base
Help us build our engineering team, and make Upstart a genuinely awesome place to work
Communicate closely with cross-functional partners, keeping all stakeholders informed
Qualification
Required
7+ years of professional software development experience building scalable public or consumer-facing web and/or mobile products displaying high standards for user-experience, and a product-first mindset
Ability to quickly comprehend and reiterate complex requirements from product or engineering leadership and translate those to both technical and non-technical stakeholders
Exhibit a growth mindset - you're comfortable with the uncomfortable, and are not afraid to pick up new technologies that are best for the task, and seek out opportunities to learn from others
Excellent written and verbal communication skills, able to explain complex technical topics to non-technical stakeholders
Track record of successfully mentoring and developing other engineers around you while seeking out and appreciating constructive feedback
Preferred
Experience with full stack web development with Ruby on Rails, React, and cloud-native development (AWS preferred) and Docker, GitHub Actions, utilizing CI/CD technologies including infrastructure as code
Experience integrating and working with AI/ML models and understanding their capabilities, particularly for financial use cases
Experience in the customer support tech domain (e.g., contact center platforms, customer engagement solutions, or conversational AI systems)
You thrive in environments where you are expected to think like an owner and make decisions like one
Passion for improving user experience through best practices and metrics-driven development
We're a distributed team of remote workers (from coast to coast), and while we predominantly build asynchronously, we prefer facetime when collaborating in a tight feedback loop. You'll need to be comfortable with a few hours of Zoom per day (e.g. pair/mob programming) to excel in this role
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-23
Business Wire
2026-01-22
The Motley Fool
2026-01-03
Company data provided by crunchbase