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Lockton · 3 months ago

Traffic Coordinator

Kansas City, MO

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Lockton, Inc. is the largest privately held independent insurance brokerage in the world, dedicated to helping their people achieve their ultimate potential. The Traffic Coordinator plays a pivotal role in managing the flow of creative projects, ensuring operational excellence, and serving as a liaison between Creative Services and internal account teams and clients.

Auto InsuranceInsuranceRisk Management

Responsibilities

Log and track incoming projects in Adobe Workfront, ensuring visibility and timely assignment

Assess team workload and assign projects to maintain balanced distribution and meet deadlines

Monitor and respond to requests from the shared department inbox, escalating as needed

Act as the face of Creative Services, representing the team in meetings and communications with internal account teams and clients

Generate and distribute monthly reports on project volume, turnaround times, and resource allocation

Analyze reporting data to identify trends, inefficiencies, and opportunities for improvement

Collaborate with leadership to influence traffic and project management strategies based on reporting insights

Support the design team by managing stakeholder expectations and facilitating clear communication

Assist with fast-turnaround projects and special initiatives during peak periods

Maintain awareness of department morale and flag potential issues to supervisors

Qualification

Adobe WorkfrontAdobe Creative SuiteAnalytical skillsMicrosoft ExcelProject managementMultitaskingOrganizational skillsWritten communicationVerbal communicationTeam collaboration