BJC HealthCare ยท 1 week ago
Digital Operations & Development Manager
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering a wide range of services to residents in the greater St. Louis area. The Digital Operations & Development Manager will lead efforts in enhancing enterprise websites and digital capabilities, ensuring effective communication and optimal operational goals are met.
Responsibilities
Manages individual(s) including but not limited to: hires, trains, assigns work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals
Responsible for the day-to-day operations of BJC public facing websites. Leads efforts to develop compelling digital experiences that meet goals while offering efficient and effective operations. Ensures that the CMS architecture is developed and managed to enable optimal operations, the content architecture is flexible and maintainable, full documentation (runbooks and style guides) is developed and socialized, and leverages web best practices
Recommends site and back-end optimizations based on data and conversion best practices
Conducts research and analyzes data to determine the most suitable approaches for developing and maintaining BJC web properties. Stays up to date on industry trends and advancements to continually improve digital marketing strategies
Evaluates functional/business and technical requirements and identifies gaps/risks and provides input into prioritization and planning efforts
Implements Agile best practices and provides support, troubleshooting, and resolution of defects. Promotes knowledge sharing activities within and across different teams by engaging in business and technical analysis, documentation, training, and mentoring
Qualification
Required
Bachelor's Degree
5-10 years of experience
2-5 years of supervisor experience
Deep knowledge and expertise in content management systems (Acquia Drupal strongly preferred)
Ability to manage individual(s) including but not limited to: hires, trains, assigns work, manages and evaluates performance, conducts professional development plans
Ability to develop and adhere to departmental staffing, revenue and/or expense budgets
Experience in managing day-to-day operations of public facing websites
Ability to recommend site and back-end optimizations based on data and conversion best practices
Experience in conducting research and analyzing data to determine suitable approaches for developing and maintaining web properties
Ability to evaluate functional/business and technical requirements and identify gaps/risks
Experience in implementing Agile best practices and providing support, troubleshooting, and resolution of defects
Ability to promote knowledge sharing activities within and across different teams
Preferred
Master's Degree
10+ years of experience
5-10 years of supervisor experience
Benefits
Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
Company
BJC HealthCare
As one of the largest nonprofit health care integrated delivery organizations in the country, we are committed to improving the health and well-being of the people and communities we serve through leadership, education, innovation and excellence in medicine.
Funding
Current Stage
Late StageCompany data provided by crunchbase