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Ball Corporation · 20 hours ago

NCA Payroll Operations Leader

Westminster, CO

Full-time

Hybrid

Mid, Senior Level

$96K/yr - $137K/yr

5+ years exp

Ball Corporation is a global leader in manufacturing sustainable aluminum packaging, and they are seeking a Payroll Operations Leader to oversee payroll processes across North America. The role involves leading a team of Payroll Specialists, ensuring compliance, and driving process optimization within the Global Business Services environment.

Food and BeverageManufacturingPackaging ServicesRemote Sensing

Comp. & Benefits

Responsibilities

Strategically manage the end-to-end execution of various operational tasks within the business process areas, ensuring adherence to established procedures, timelines and compliance requirements

Lead, mentor, and supervise a team of process analysts, specialists and coordinators, providing guidance, coaching and support to ensure their success and professional growth

Monitor team performance and individual contributions, conducting regular performance assessments and providing constructive feedback. Foster a collaborative and high-performance team culture with a focus on operational excellence and continuous improvement

Collaborate with cross-functional leadership teams to align process execution with overall business objectives, driving continuous improvement and operational excellence

Identify process inefficiencies and opportunities for optimization, leading the implementation of process improvements. Optimize processes for scalability, accuracy, and responsiveness using automation and technology wherever possible

Foster a culture of accountability, ownership, and teamwork within the team

Establish and maintain comprehensive process documentation, including standard operating procedures (SOPs), workflows and process maps, to ensure consistency and knowledge sharing

Act as a point of escalation for complex process-related inquiries and issues, working to find effective solutions and resolutions

Collaborate with senior internal stakeholders to gather insights and feedback to further enhance process execution and service quality

Manage relationships with external vendors, including carriers, administrators, and third-party platforms

Track KPIs, service metrics, and continuous improvement outcomes

Coordinate and lead large implementations, M&A and divestiture activities

Strong communication skills across job levels and cultures, with expertise in consulting and solutioning

Exceptional customer-facing skills, with the ability to influence and motivate internal/external teams and vendor partners

Keen attention to detail and commitment to high-quality work output

Ability to prioritize and execute tasks effectively under pressure

Handle sensitive and proprietary information with confidentiality

Strong analytical skills and excellent written and oral communication

Work effectively with all levels of staff, and customers

Lead and manage organizational change, ensuring smooth transitions and minimal disruption

Overseeing Payroll Procedures: Managing end to end payroll processes for a Region or Sub-Region, including the development and implementation of payroll systems

Ensuring Compliance: Making sure payroll practices comply with relevant laws and tax obligations

Managing Payroll Staff: Hiring, training, and managing payroll specialists

Coordinating with Other Departments: Collaborating with HR, Benefits and Finance teams to process payroll for new employees and monitor payroll schedules

Resolving Payroll Issues: Addressing and resolving any payroll-related errors or discrepancies

Preparing Reports: Generating reports for quarterly, yearly, monthly, bi-weekly and weekly payroll activities

Risk Management: Identify and mitigate risks associated with vendor relationships, including financial, operational, and compliance risks

Communication and Collaboration: Maintain open and frequent communication with vendors to address issues promptly and foster strong relationships

Compliance Tracking: Ensure vendors and payroll team comply with SOX and Ball’s internal controls policies

Ensure robust internal controls are followed and evidenced. This includes verifying adherence to financial reporting standards, maintaining accurate records, and following established policies and regulations to mitigate risks and ensure transparency

GDPR Compliance: Implement robust data protection for payroll information, including names, addresses, bank details, and salaries

Continuous Improvement: Regularly review and improve vendor management processes to enhance efficiency and effectiveness

Qualification

Payroll ManagementCompliance KnowledgePayroll TechnologiesTeam LeadershipProcess OptimizationRisk ManagementProject ManagementAnalytical SkillsCustomer ServiceCommunication Skills

Required

Bachelor's Degree: Typically in Human Resources, Business Administration, Accounting, or a related field

Experience: At least 5 years of related work experience in payroll management

Experience leading projects, programs, initiatives, or teams across complex environments

Advanced knowledge of Payroll and taxation practices and processes in the region or country the role is based

Strong understanding of payroll technologies and practices used in a Managed Services environment e.g. ADP Streamline