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DSV - Global Transport and Logistics · 4 days ago

Senior Program Manager

Clarksville, TN

Full-time

Onsite

Senior Level

DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics, providing value to customers' supply chains. The Senior Program Manager will serve as the central liaison connecting various teams and will be responsible for strategic leadership, performance oversight, and continuous improvement initiatives.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing

Responsibilities

Spearhead and facilitate the Americas' strategic planning process, ensuring alignment with organizational goals for productivity and customer satisfaction

Implement and manage a rigorous performance management system to drive results across all sites. This includes developing key metrics, tracking strategic initiatives, and proactively escalating risks or issues to senior leadership

Provide timely and sophisticated customer analytics to inform and support high-priority strategic initiatives

Build and maintain strong, collaborative relationships with both internal and external stakeholders, including senior executives. You will be responsible for proactive communication across all business units and organizational layers to ensure buy-in and alignment

Challenge assumptions and leverage extensive program management knowledge to maintain leader engagement and drive progress

Lead the development and execution of a comprehensive communication strategy to promote company priorities. You will also be a key leader in supporting and guiding change management programs linked to the client's strategic goals

Lead and mentor Warehouse and Data Center teams in identifying, designing, and implementing complex continuous improvement initiatives. You will be responsible for designing and reporting on the measurable achievements of these initiatives, ensuring they result in significant reductions in operational costs and improvements in service levels, capacity, productivity, and quality