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Enchanted Rock · 2 months ago

Senior Manager, Infrastructure & Systems

Houston, TX

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service, ensuring business continuity and civic durability through advanced dual-purpose microgrids. The Senior Manager – Infrastructure & Systems Operations will lead the management, reliability, and performance of the company's IT and OT infrastructure, driving technology initiatives while ensuring operational excellence and compliance with regulatory standards.

Electrical DistributionEnergyRenewable Energy

Responsibilities

Developing and executing a comprehensive IT/OT strategy aligned with future business objectives

Leading and inspiring a multidisciplinary IT/OT team while fostering innovation, collaboration, and continuous improvement

Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence

Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments

Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity

Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity

Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards

Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk

Maintaining a strong security posture across IT/OT systems while ensuring operational continuity and performance

Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives

Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability

Implementing project management best practices and coordinating cross-functional collaboration on new technology implementations

Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources

Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure

Managing vendor relationships and contracts to optimize performance, cost, and lifecycle management across enterprise and field operations

Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development

Fostering an inclusive, collaborative environment that promotes teamwork, knowledge sharing, and continuous learning

Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence

Qualification

Cloud platforms (Azure)Infrastructure modernizationEnterprise networking technologiesIndustrial Control SystemsMicrosoft 365 ecosystemInfrastructure as Code (IaC)NERC complianceLeadershipCommunicationOrganizational skills

Required

Bachelor's degree in Information Technology, Computer Science, or a related field

Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years

Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments

Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively

Experience in strategic planning, execution, and project management

Exceptional leadership, communication, and interpersonal skills

Strong organizational abilities and attention to detail

Ability to thrive in a fast-paced, rapidly changing environment

Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements

Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines

Preferred

Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations

Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives

Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security

Have hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments

Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations

Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management

Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system