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Builders FirstSource · 3 days ago

Order Expediter Sales - Inside Sales

Clearwater, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

Builders FirstSource is America’s largest supplier of building materials, dedicated to making home ownership more achievable. The Order Expeditor plays a crucial role in ensuring timely and accurate processing of customer orders, coordinating with various teams to address potential issues and facilitate smooth order fulfillment.

Building MaterialManufacturingReal Estate

Responsibilities

Monitor and expedite sales orders and order fulfillment , coordinate with teams to address roadblocks

Identify sales orders at risk for outbound delivery failure

Changes orders upfront (e.g., substitutions, backorders, POs) to get it through warehouse, transportation and invoicing

Work on the business process to proactively clear the pathway for customer orders

Understand the end-to-end process and help facilitate sales orders across functional teams

Monitor the following activities to stay informed of possible issues related to: returns and billing blocks, special orders, back orders, and pricing blocks, purchase requisitions, purchase orders and inventory, and delivery

Exception reporting to coordinate with relevant teams

Complete daily checklist activities

Understand the Available-to-Promise (ATP), Back Order, and Material Replenishment Planning (MRP) processes and when to intervene

Other duties as assigned