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T-Rex Solutions, LLC · 3 months ago

Mobility Field Support Specialist

Columbia, MD

Full-time

Onsite

New Grad, Entry Level

$80K/yr - $100K/yr

0+ years exp

T-Rex Solutions is a mid-tier business providing data-centric mission services to the Federal government. They are seeking a Mobility Field Support Specialist to support critical national security infrastructure by conducting site surveys, configuring equipment, and training personnel on hardware use.

Information TechnologyIT Management

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Conducts sites surveys; assesses and documents current site configuration and user requirements

Analyzes existing requirements and prepares specifications for hardware acquisitions

Develops hardware installation schedules

Prepares drawings documenting configuration changes at each site

Prepares site installation

Configures computers, communications devices and peripheral equipment

Trains site personnel in proper use of hardware

Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment

Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling

Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems

Qualification

8570 CertificationSecurity +Computer hardware troubleshootingMicrosoft Office ApplicationsActive DirectoryAnalytical skillsRemote user supportCommunication skillsTime management

Required

High school/GED and zero (0) to two (2) years of experience

8570 Certification

Active TS/SCI w/ FSP

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals

Well-versed in installing windows, software, applications, antivirus and patches

Demonstrated ability to read and understand technical manuals and schematics

Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

Able to manage time and priorities effectively

Able to work efficiently with minimal supervision

Proficient in working with end-users remotely

Demonstrated expertise

Familiar with Active Directory security and policies

Excellent analytical and problem solving skills

Outstanding communication skills to relate with team members and support workers

Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management

Must be able to lift up to 50 pounds and able to drive a company vehicle

Valid driver's license and an acceptable driving record

Preferred

Security +

Benefits

Competitive salaries

Performance bonuses

Training and educational reimbursement

Transamerica 401(k)

Cigna healthcare benefits

PTO available to use immediately upon joining (prorated based on start date)

Paid parental leave

Individual and family health, vision, and dental benefits

Annual budget for training

Professional development and tuition reimbursement

401(k) plan with company match fully vested after 60 days of employment

Company

T-Rex Solutions, LLC

T-Rex is a leading IT solutions provider helping the Federal government modernize, protect, and scale its systems and data efficiently and effectively.

Founded in 1999

Greenbelt, Maryland, USA

201-500 employees