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(USTA) United States Tennis Association · 5 days ago

Director, National Tennis Center HR

Queens, NY

Full-time

Hybrid

Director/Executive

$130K/yr - $150K/yr

6+ years exp

The United States Tennis Association (USTA) is the national governing body for the sport of tennis and is dedicated to promoting and developing tennis in the United States. The Director of National Tennis Center HR is responsible for overseeing all HR functions related to the National Tennis Center, including recruitment, employee relations, and training, while fostering a positive workplace culture.

Event PromotionSportsTennis

Responsibilities

Serve as a direct report to the Chief Operating Officer, NTC; Direct Year-Round and US Open’s administrative processes to continuously develop and improve employee morale and business processes

Direct and oversee all full-time, part-time, and seasonal recruitment processes for the NTC

Manage full-time NTC Recruiter and Seasonal US Open recruitment team to ensure all positions are filled in a timely manner; all USO and Year-Round special event staffing needs are planned and filled in advance of start dates

Work in collaboration with all NTC/USTA departments to ensure consistency amongst all areas of seasonal personnel management (payroll, record keeping, attendance, break periods, and uniform distribution, etc.)

Solve complex conceptual and implementation problems by negotiating short/long-term goals with Senior Management

Act as liaison for the USTA People+Culture department and communicate/administer all personnel policies, employee guidelines, NTC policies/payroll procedures, and staff training

Oversee front-end entries and maintenance of the year-round (1c7) payroll into the respective HR/Payroll systems (i.e. ADP ICIMS, etc.)

Direct and oversee all employee activities to improve employee engagement. (i.e. culture committee, holiday gatherings, celebratory lunches, team bonding exercises, etc.)

Develop and maintain staffing templates for all departments

Manage the tracking of seasonal payroll expenses against projected spending

Prepare year-end expense summaries post-US Open and provide to managers for analysis and for projecting performance versus budget

Prepare a complete summary of expenses by area

Complete Financial Reporting utilizing ADP

Oversee the maintenance of all seasonal recruitment and onboarding materials, such as applications and employee onboarding packets

Direct and oversee the annual US Open seasonal employee training program and staff uniform process

Direct and oversee the annual strategy for US Open seasonal hiring plans, inclusive of the internal hiring plan system developed in collaboration with IT and wage rate forecasts for each area

Oversee processing of data related to seasonal employees (i.e. data entry, ICIMS, ADP WFN, Talentwise) and verification of I-9 documentation, and employee background checks

Manage and oversee updates to the staff database in ICIMS/ADP. This database includes:

Employees available to work non-US Open events

Historical data on events worked, positions held, hours worked, rates of pay, performance evaluations, etc

Establish and maintain seasonal employee files and related confidential personnel records

Work with NTC department directors to update seasonal and US Open job descriptions annually

Responsible for solving all Employee Relations issues at the NTC, including managing the Disciplinary process through Termination

Other duties as assigned by the Chief Operating Officer of the National Tennis Center or Senior Director, Talent Acquisition

Qualification

HR ManagementRecruitingPayroll ManagementHRIS SystemsEmployee RelationsEvent OperationsManagerial SkillsStrategic MarketingMS OfficeGoogle SuiteAdvanced ExcelCommunication SkillsOrganizational Skills

Required

A bachelor's degree in HR or Business Management

6+ years of HR experience

5+ years of recruiting, high-volume hiring/onboarding at all levels; preferably in event operations, sports/sporting events, hospitality, or recreational facilities

5+ years' experience with managing HRIS systems

3+ managing HR/Recruiting full-time, part-time, seasonal direct reports

Must be willing and able to work evenings and weekends (onsite) for NTC special events and 7 days per week (onsite) during the US Open

Excellent organizational, interpersonal, and communication skills

Strong managerial skills and demonstrated experience leading successful recruitment teams

Ability to work in a high-pressure, fast-paced environment

Ability to apply strategic marketing and advertising skills to achieve year-round and seasonal recruiting goals

Must have significant hands-on experience managing payroll systems & processing payroll onboarding

Advanced payroll/time & attendance management experience in ADP WFN

Proficiency in MS Office and Google Suite; Advanced Excel (ability to create formulas, run macros, and run v-lookup formulas is a must)

Preferred

Certification in SHRM

Experience with managing HRIS systems (iCIMS preferred)

Benefits

Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.

Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and two paid recesses.

401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement, per academic year.

Resources for overall well-being, including mental health and meditation benefits.

A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

Company

(USTA) United States Tennis Association

The United States Tennis Association (USTA) is the national governing body for the sport of tennis and the recognized leader in promoting and developing the sport’s growth at every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Founded in 1881

Purchase, New York, USA

201-500 employees