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NEOGOV · 3 months ago

Administrative Assistant/Utility Billing Clerk

Wayzata Public Works, MN

Full-time

Onsite

Mid Level

$28.10/hr - $35.86/hr

3+ years exp

The City of Wayzata is seeking a detail-oriented Administrative Assistant/Utility Billing Clerk to join their Public Works Department. This role serves as the first point of contact for visitors and callers, providing administrative support and overseeing the utility billing process.

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Responsibilities

Responds to requests for information or direct calls and visitors to appropriate individual or department, including Engineering, Parks, Streets, and Utility departments

Provides administrative support for all Public Works staff

Maintains records for three city cemeteries. Coordinates burials with family, funeral homes, and co-workers

Prepares various monthly, quarterly and annual reports

Maintains calendars and schedules the tennis courts and seasonal workers

Safety committee chairperson for the city. Coordinate monthly and quarterly meetings, prepare agendas and meeting minutes

Responsible for ordering, stocking and organizing the office supply area

Performs duties relating to processing of incoming and outgoing mail, including sorting, distribution and postings

Receives emergency calls, assesses urgency of issue and notifies appropriate person

Assists public and contractors with routing various permit applications

Updates and corrects information in database, including services, service rates and surcharges, meter information and billing information

Sets up accounts, processes monthly utility bills, and investigates customer complaints

Produce reports, letters, memos or correspondence to customers and city staff

Prepare work orders for new meters, meter replacement and water shut off or turn on requests

Uploads and downloads data to specialized utility automated meter reading equipment

Recycling and Organics Chairperson. Coordinates with Hennepin County, prepares year-end reports, and ensures the city meets the requirements to receive SCORE funds

Performs other duties and assumes other responsibilities as apparent or assigned