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Redhorse Corporation · 2 months ago

Software Quality Assurance (SQA) Specialist / Applications Tester

Chantilly, VA

Full-time

Onsite

Mid Level

4+ years exp

Redhorse Corporation is a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. They are seeking a highly motivated Software Quality Assurance (SQA) Specialist / Applications Tester to validate the usability and functionality of deployed systems while ensuring compliance with performance and security SLAs. This role involves acting as the central point of contact for users, gathering requirements, and building trust to drive application success.

ConsultingInformation TechnologyLegal

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop and direct procedures, programming, and documentation for software system testing and validation, for unit and functional tests

Document test procedures to ensure replicability and compliance with standards

Provide feedback and recommendations to Sponsor's developers on software usability and functionality

Provide a central Point-of-Contact (POC) between Users, Stakeholders, and Sponsor, to resolve issues at the lowest practical support level

Determine causes of User issues, and explain the best solution or document the issue for further research; follows up, if needed, to ensure resolution

Use Sponsor's system to document, process, and monitor incidents, problems, inquiries, and change and service requests

Build sustainable relationships of trust through timely, open, and interactive communication

Work with Users and Stakeholders to elicit new features, workflows, and functionality

Write or contribute to instructions or manuals to guide Users

Write materials for, or contribute to, training classes, brown-bags, and outreach sessions for Users and Stakeholders

Advertise features/capabilities of the applications

Ensure each new application or system enhancement meets agreed upon performance and security SLAS (e.g., system up-time, concurrent users, system recovery)

Comply with the Sponsor's Risk Management (i.e., cyber security) Framework and architectural/A&A processes

Qualification

SQAFunctional TestingActive TS/SCI ClearanceSingle-Page ApplicationsJIRACustomer InterfaceRequirements ElicitationFeature AdvocacyDocumentationTeamwork

Required

4+ years of professional experience in SQA, functional testing, and/or application support

Clearance: Active TS/SCI with Full Scope Polygraph (or equivalent Sponsor clearance)

Testing Expertise: Demonstrated experience testing Single-Page Applications (SPAs) and performing UI tests and reporting test results

Documentation & Tracking: Demonstrated experience documenting testing procedures and testing results and working with developers to track new features and report failed tests

Customer Interface: Demonstrated experience being the Point-of-Contact (POC) for Users needing help or assistance with applications and building rapport with customers among a diverse User base

Feature Advocacy: Demonstrated experience Advertising features/capabilities of the applications

Requirements Elicitation: Demonstrated experience Working with Users and Stakeholders to elicit new features, workflows, and functionality

Agile Tooling: Demonstrated experience using JIRA

Teamwork: Demonstrated experience working on multi-disciplinary application development teams