Quad · 3 months ago
Director, Managed Services (Marketing Solutions)
US
Full-time
Onsite
Director/Executive
10+ years expQuad is a company focused on enhancing marketing effectiveness and operational efficiency. The Director, Managed Services (Marketing Solutions) will lead strategic client engagements, guiding the implementation of integrated marketing operations to drive measurable business outcomes.
AdvertisingContentDigital MarketingManufacturingMarketingPrinting
Responsibilities
Lead Blueprint and Managed Services engagements from project qualification through delivery, serving as a senior strategic partner to clients
Translate client business goals into actionable marketing and operational strategies that align with Quad’s integrated MX solution set
Lead discovery sessions to assess current-state operations, identify opportunities, and co-develop future-state roadmaps that enhance marketing performance and efficiency
Craft compelling client proposals, deliverables, and presentations that clearly articulate solutions and outcomes
Build strong relationships with senior stakeholders across client organizations, driving alignment and trust at executive levels
Partner with internal teams — including Sales, Marketing, Analytics, Technology, and Creative — to design and implement integrated solutions that span strategy, process, and execution
Collaborate with project managers, business analysts, and operations teams to ensure deliverables meet scope, timeline, and quality expectations
Serve as a connector across Quad business units, ensuring Managed Services programs leverage the full breadth of Quad’s marketing and production capabilities
Support the creation and refinement of repeatable frameworks, templates, and processes that improve delivery quality and scalability
Champion operational best practices within Managed Services to drive consistency, efficiency, and measurable client impact
Participate in strategic initiatives that enhance the Managed Services operating model, improve workflow efficiency, and strengthen team capabilities
Provide mentorship and guidance to team members, fostering a culture of strategic thinking, collaboration, and accountability
Partner with Managed Services leadership to monitor performance metrics and apply insights to optimize processes and client outcomes
Identify opportunities for account expansion, service optimization, and solution innovation within existing client relationships
Support business development by contributing to proposal development, scoping, and solution design for new opportunities
Collaborate with Sales and Marketing leadership to align Managed Services positioning and value proposition with market demand
Participate in executive-level communications and client business reviews to articulate progress, outcomes, and strategic recommendations
Qualification
Required
Bachelor's degree required (Marketing, Business, Communications, or related field)
10+ years of experience in agency, consulting, BPO, or marketing operations environments
Demonstrated success leading complex, multi-channel marketing or operational transformation initiatives
Proven ability to manage large-scale client engagements, influence senior stakeholders, and drive cross-functional delivery
Excellent communication and presentation skills, with the ability to simplify complex concepts and engage executive audiences
Strategic thinking and business acumen
Client relationship and stakeholder management
Cross-functional leadership and collaboration
Project and change management
Solution design and storytelling
Process improvement and operational efficiency
Team mentorship and leadership
Preferred
MBA or equivalent experience
Experience with marketing technology, data-driven strategy, and operational improvement
Company
Quad
Quad is a marketing agency that helps brands reimagine their marketing to be streamlined and flexible.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Flagstar Financial
2025-08-21Post Ipo Debt· $35M
2025-03-17Acquired
2014-04-28Post Ipo Debt· $1.9B
Leadership Team
Tony Staniak
Chief Financial Officer and Treasurer
Dave Honan
Executive Vice President & Chief Operating Officer
Recent News
2025-11-05
Company data provided by crunchbase