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Delphos Wireless - Cricket Authorized Retailer · 3 months ago

Cricket Wireless Sales Rep (Spanish Bilingual)

Wooster, OH

Part-time

Onsite

New Grad, Entry Level

$12/hr - $16/hr

Delphos Wireless, an authorized retailer for Cricket, is seeking a dynamic Wireless Sales Representative who is passionate about customer service and sales. The role involves connecting with potential customers, promoting products, and achieving sales targets while providing outstanding service in a fast-paced retail environment.

Mobile DevicesTelecommunicationsWireless

Responsibilities

Engage with customers to provide outstanding service and assistance

Utilize phone etiquette to handle inquiries and customer calls

Demonstrate products and conduct product demos to showcase features

Operate Point of Sale (POS) systems for transactions

Maintain a clean and organized sales floor

Utilize basic math skills for cash handling and transactions

Supervise store activities when needed

Effectively communicate product information and promotions to customers

Implement upselling techniques to maximize sales opportunities

Develop a comprehensive understanding of the company's Cricket product line

Stay informed about industry trends, new product releases, and competitor offerings

Engage customers in meaningful conversations to identify their needs and preferences

Effectively communicate how cricket products can meet customer requirements

Conduct needs assessments to recommend suitable products based on customer input. Address customer concerns, provide additional information, and overcome objections

Utilize effective sales techniques to close deals and achieve individual and team sales targets

Manage the entire sales process, from initial contact to order completion

Build customer relationships for potential future sales opportunities. Retention is important to us at Delphos Wireless!

Keep accurate and detailed records of customer interactions, sales activities, and outcomes

Provide regular reports on sales performance, highlighting achievements and areas for improvement. Join meeting huddles to help report these sales and report trends