Snider Fleet Solutions · 3 months ago
Mechanical Service Writer
Raleigh, NC
Full-time
Onsite
Entry, Mid Level
2+ years expSnider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. They are seeking a Mechanical Service Writer who will focus on estimating heavy-duty truck and trailer mechanical jobs, billing service tickets, and communicating with vendors and customers in a fast-paced environment.
LogisticsMobileTransportation
Responsibilities
Estimating service tickets
Ordering parts
Processing and making returns
Customer support
Direct communication with technicians, customers, and vendors
Adherence to all safety programs
Assist in service billing
Qualification
Required
Associate's Degree in Business or other related fields
At least 2 years' experience within the industry or a related management position
Ability to pass background check and drug screen
Must have strong organizational and time management skills, as well as close attention to detail
Complete understanding of VMRS codes and TMC recommended practices
Strong skills in Microsoft Office (Outlook, Word, Excel, & PowerPoint) and the ability to learn and operate other software (AS400, SAP, BTN, etc.)
Superior customer service and communication skills (both written and verbal)
Ability to use all necessary office equipment, scanner, facsimile machines, calculators, postage machines, copiers, etc
Understanding of invoicing and billing procedures
Sensitivity to all confidential matters
Reliable and dependable with self-initiative
Ability to work effectively as a team member and independently with minimal supervision
Ability to learn quickly and take on new responsibilities
Proficient with 10-Key
Ability to interact with all levels within the organization and client base
Ability to understand and meet month-end, quarter-end, and year-end deadlines
Ability to work overtime based on branch or department needs
Understanding of industry standards and practices in accomplishing these standards
Ability to multi-task, work effectively under pressure and time constraints
Analytical skills, including research, ability to interpret data, and ability to analyze information
Ability to train and coach in administrative practices
Preferred
Four-year degree preferred and/or equivalent work experience
Familiarity with Paylocity is a plus
Supplier specific product knowledge
Benefits
Paid Time Off (PTO) – personal, holiday, sick and vacation
Career advancement opportunities
401(k) retirement planning
Profit sharing
Medical
Dental
Vision
Employer-Paid Life
Employer-Paid Short Term Disability
And More
Company
Snider Fleet Solutions
Snider Fleet Solutions is a transportation company specializing in mobile services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John H. Snider
Board Member
Recent News
Business Journals
2023-05-23
Company data provided by crunchbase