Nextiva · 1 day ago
Senior Technical Product Manager (Healthcare)
Scottsdale, AZ
Full-time
Hybrid
Senior Level, Lead/Staff
$115K/yr - $178K/yr
8+ years expNextiva is a global leader in customer experience and team collaboration, seeking a Senior Technical Product Manager to lead their healthcare vertical strategy. This role involves defining the product vision for their healthcare communication platform, driving integrations with EHR systems, and shaping the go-to-market strategy while collaborating with various stakeholders.
Call CenterCloud ComputingEnterprise SoftwareSaaSSoftware
Responsibilities
Act as the voice of the market — continuously gather insights from healthcare providers, IT admins, and care teams to shape product priorities
Partner closely with sales, solutions engineering, and marketing to craft compelling narratives for healthcare buyers
Support enterprise and strategic sales cycles by demonstrating product capabilities, mapping integration architectures, and articulating value to both technical and clinical stakeholders
Define and validate healthcare use cases and business outcomes tied to Nextiva’s communication and AI capabilities
Own the healthcare product roadmap and strategy, balancing technical feasibility, customer demand, and business impact
Define and launch EHR integration capabilities, leveraging FHIR, HL7, SMART on FHIR, and Epic App Orchard APIs
Collaborate with engineering to deliver secure, scalable, and compliant integrations and SaaS workflows tailored for healthcare organizations
Drive platform extensibility, working across internal product teams to align APIs, provisioning, analytics, and multi-tenant administration capabilities with healthcare-specific requirements
Ensure compliance with HIPAA, HITRUST, and SOC 2, partnering with InfoSec and Legal to maintain healthcare-grade standards
Partner with Product Marketing to position Nextiva’s healthcare solutions and create technical content such as whitepapers, demos, and integration guides
Enable Sales, Customer Success, and Implementation teams through training, launch briefings, and product documentation
Track and analyze market trends, competitor offerings, and regulatory developments to inform future product strategy
Serve as a thought leader in healthcare communication technology, representing Nextiva at industry events, webinars, and customer advisory boards
Qualification
Required
8+ years of product management experience in SaaS, cloud, or communications platforms, with at least 3+ years in healthcare technology
Proven success shipping SaaS products or integrations serving healthcare customers (e.g., EHR, CRM, or patient engagement platforms)
Strong technical background — familiar with API design, integration patterns, authentication, and data security
Hands-on experience with EHR APIs and data standards (FHIR, HL7, Epic App Orchard, SMART on FHIR)
Deep understanding of healthcare operations, workflows, and compliance (HIPAA, HITRUST, PHI)
Exceptional communication skills — able to translate complex technical details into customer and business outcomes
Demonstrated success working with cross-functional teams spanning engineering, design, marketing, and go-to-market
Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
Preferred
Prior experience as a Solutions Engineer, Sales Engineer, or Technical Consultant supporting healthcare SaaS products
Background in CPaaS, CCaaS, or UCaaS product management
Familiarity with AI-driven workflows and automation in patient engagement or healthcare communication
Experience with multi-tenant SaaS platforms, enterprise provisioning, and API ecosystems
Certifications in Agile, Scrum, or SAFe frameworks
Benefits
Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Life, disability, and supplemental indemnity plans
Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Employee Assistance Program and comprehensive wellness initiatives
Access to ongoing learning and development opportunities and career advancement
Company
Nextiva
Nextiva is a leading unified customer experience management company that helps businesses simplify and enhance their customer relationships.
1001-5000 employees
H1B Sponsorship
Nextiva has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (25)
2022 (23)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Goldman Sachs Asset Management
2021-09-14Private Equity· $200M
Leadership Team
Tracy Conrad
Co-Founder and Chief Amazing Officer
A
Anne Brennan
Chief Financial Officer
Recent News
thecanadianpressnews.ca
2025-10-21
Morningstar.com
2025-10-15
Company data provided by crunchbase