Illinois Institute of Technology · 3 months ago
Assistant Director, Accounts Receivable
Chicago, IL
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expIllinois Tech Student Financial Services strives to educate, empower, and support students with an understanding of financial options and resources in an approachable environment. The Assistant Director for Accounts Receivable is a key leader responsible for overseeing the student account receivable lifecycle, supervising staff, and ensuring compliance with university policies while supporting the Director in various billing and reporting tasks.
Higher Education
Responsibilities
Responsible for generating all student billing statements each enrollment period to support student payment and university cash operations. This includes fee assessments within the Banner system and providing support to the Director in the setup and maintenance of the rate tables, new charges, and ad hoc fees. Coordinate bill distribution with Student Accounting leadership to support service demands and enrollment timelines each enrollment cycle. Assess late penalty charges for delinquent accounts and oversee support for student needs outside of the standard billing timelines. Apply past due holds in the system in alignment with the enrollment periods to ensure university policy on enrollment with a past due balance is tightly monitored. Oversee process to ensure students using third-party support are processed in a timely manner each term
Provide support for all university partnership billing setup and reporting. Liaise with key enrollment partners to ensure billing structure supports enrollment goals. Create and manage the university billing calendar in conjunction with key stakeholders across the university to ensure billing timelines meet the enrollment and cash flow needs of the university. Oversee collections with third-party partner, Recovery Select, for all outstanding balances each term. Ensure support provided to partner to meet university enrollment goals for future terms. Prove reporting for all activities and outcomes. Monitor daily reports to ensure data needs align with desired billing generation and reporting. Work closely with the Student Accounting and Financial Aid leadership to ensure all processes and systems are working to meet the operational needs
Oversee the generation and distribution of 1098Ts as required annually. Provide support to the director and any partner offices for annual financial audits. Support enrollment leadership in reporting requirements and needs to ensure accounts receivable operations meet all compliance needs and university strategic goals
Supervise the Student Account Analyst in third-party billing process including by not limited to student assignments, invoicing, and reporting. Provide escalation support for all service needs with a solution mindset to support the student experience and positive team culture. Provide regular training to the student accounting staff on all service, processing, and operational needs in collaboration with student accounting and financial aid leadership. Contribute to the implementation and assist in the development, modification of and writing Student Accounting policies and procedures for the office. Key member of the Student Accounting leadership team providing guidance and making recommendations to the AVP in determining and address inefficiencies. Represent the Director and/or designee in their absence or as requested. Other duties and special projects as assigned
This role will work at several events each aid year to assist students and families in understanding the billing process and options for payment. Some nights and weekends are required for university events
Qualification
Required
Bachelor's required
Minimum of 5-7 years of progressive experience in bursar, accounts receivable, or third-party billing services
Experience in bill generation and third-party collections
Knowledge of federal student/student aid regulations and guidelines
Proficiency using Microsoft Excel for data analysis and visualization
Exercises great attention to detail utilizing analytical and problem-solving skills
Demonstrate the ability to adapt in a high pace environment
Must keep abreast of changing guidelines for cash management and student collections
Must be able to manage multiple projects and coordinate with collaborators simultaneously
Demonstrated ability and experience to handle complex and sensitive issues
Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required
Demonstrated ability to work in a team-based environment
Excellent commitment to diversity and to service the needs of a diverse population
Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently
Interacts effectively with peers and superiors to address and resolve issue
Influences management by supplying key data that assists in decision making
Supervisor at least one staff member to support accounts receivable needs
Office environment; must be able to sit at computer for long periods of time
Preferred
Preferred knowledge of Ellucian Banner or Collegue software; other system knowledge beneficial as well
Company
Illinois Institute of Technology
Founded in 1890, Illinois Tech is a Ph.D.-granting research university with more than 7,800 students in engineering, science, architecture, design, applied technology, human sciences, business, and law programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Manning-Hardimon
Vice President for Finance, CFO and Treasurer
Hilary Hudson Hosek, MSHR
Chief People Officer & VP of Human Resources and Talent Management
Recent News
Chicago Business Journal
2023-11-04
2023-07-19
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