University of California, San Francisco · 2 months ago
Practice Coordinator/Treatment Planning- Scheduling/Front Desk
The University of California, San Francisco (UCSF) is dedicated to promoting health worldwide through advanced biomedical research and excellence in patient care. The Practice Coordinator II is responsible for providing support to the UCSF Oral & Maxillofacial Surgery Clinic, focusing on treatment planning and acting as a liaison between patients and clinic services.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Providing support to the UCSF Oral & Maxillofacial Surgery Clinic
Treatment planning for the Oral & Maxillofacial Surgery Clinics
Acting in all capacities of the administrative team including front desk or scheduling
Coordinating billing and collections in partnership with the DC’s Patient Billing Services (PBS)
Demonstrating excellent customer service skills with patients and staff
Complying with UCSF and School of Dentistry standards
Performing and prioritizing multiple tasks and working well with staff, students, patients, and providers
Working at any clinic locations as needed and scheduled, including weekends and evenings
Qualification
Required
High School graduate or equivalent with 2 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with appointment scheduling
Ability to analyze situations, prioritize, and develop solutions, and make recommendations
Ability to work independently at the reception desk
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Able to sit at a computer terminal with telephone headphones for extended periods of time
Basic math skills required
Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel
Proven ability to deal with a wide variety of individuals
Ability to deal sensitively and effectively with ill patients
Excellent organizational and problem-solving skills
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred
Prior experience with EPIC/Axium
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Recent News
2026-01-06
2026-01-05
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