Apply on Employer Site

Gravity Haus · 3 months ago

F&B Shift Lead, Seasonal PM - White Rabbit Tavern

Steamboat Springs, CO

Full-time

Onsite

Entry, Mid Level

$20/hr - $25/hr

2+ years exp

Gravity Haus is looking for an energetic and outgoing Food & Beverage PM Shift Lead. The ideal candidate will provide outstanding customer experiences while leading a team, ensuring service standards, and maintaining a positive work environment.

Hospitality

Responsibilities

Welcome all guests and ensure they are given responsive, professional and gracious service at all times

Be ready and willing to assist fellow team members as situations arise to ensure guest service standards and efficient operations

Create magical experiences for guests within the short window of service

Listen well and answer guest inquiries

Maximize sales and ensure the return of the guest

Provide mentorship of new staff members

Push yourself to grow your knowledge of food and beverage

Participate in all beverage and food educational events provided

Perform all side work applicable to assigned stations and checking areas for any work that has gone unattended

Prepare simple to advanced cocktails with precision and consistency amounting to the highest standards

Demonstrate extensive knowledge of mixology techniques, flavor profiles, and ingredient combinations, consistently delivering outstanding drinks that reflect the property identity

Demonstrate strong organizational skills, maintain a clean and sanitary work environment in adherence with health and safety regulations

Ensure space is prepared for service daily and that all items are well stocked and in date

Assist beverage manager with monthly beverage inventory counts

Verify identification and age requirements of customers

Process payment from customers

Clean glasses and utensils throughout service and at the end of shift

Make suggestions based on customer tastes and preferences

Record and balance cash receipts and prepare cash deposits

Open and maintain tabs throughout their shift

Build a rapport with regular customers and members to create a positive atmosphere

Be educated and act as an expert on all products served by the restaurant

Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers!