Health Care Service Corporation · 3 months ago
Senior Infrastructure Engineer-FileNet Support
NM - Albuquerque
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $149K/yr
4+ years expHealth Care Service Corporation is a purpose-driven company that invests in the professional development of its employees. This position is responsible for collaborating with various teams to design and build infrastructure solutions, while providing day-to-day support and administration of IBM FileNet P8 and its components.
Health InsuranceInsurance
Responsibilities
Provide day-to-day support and administration of IBM FileNet P8 and associated components including:
FileNet Content Engine (CE)
Process Engine (PE)
Content Navigator (ICN)
CEBIT
ECM Content Services
Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools
Infrastructure Automation
Operations Management
ITIL v3
IT standards, procedures, policies
Ability to simplify & standardize complex concepts / processes
Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
Oral & written communications
Problem solving / analytical skills, tools and techniques
Supplier management
Ability to prioritize and make trade-off decisions
Drive cross functional execution
Adaptability and ability to introduce / manage change
Teamwork and collaboration
Organized and detail oriented
Analytical and problem solving skills
Qualification
Required
Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience
Provide day-to-day support and administration of IBM FileNet P8 and associated components including: FileNet Content Engine (CE), Process Engine (PE), Content Navigator (ICN), CEBIT, ECM Content Services
Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools
Infrastructure Automation
Operations Management
ITIL v3
IT standards, procedures, policies
Ability to simplify & standardize complex concepts / processes
Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
Oral & written communications
Problem solving / analytical skills, tools and techniques
Supplier management
Ability to prioritize and make trade-off decisions
Drive cross functional execution
Adaptability and ability to introduce / manage change
Teamwork and collaboration
Organized and detail oriented
Analytical and problem solving skills
Preferred
Bachelor's Degree (Computer Science, MIS, or related degrees)
Benefits
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Company
Health Care Service Corporation
Health Care Service Corporation is a customer-owned health insurance company.
10001+ employees
H1B Sponsorship
Health Care Service Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (198)
2024 (166)
2023 (132)
2022 (145)
2021 (73)
2020 (59)
Funding
Current Stage
Late StageLeadership Team
Manika Turnbull
Senior Vice President & Chief Human Resources Officer
Recent News
Company data provided by crunchbase