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LHH · 4 days ago

Sales Support Manager

Naperville, IL

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $99K/yr

5+ years exp

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Sales Support Manager to join their team. This high-visibility role focuses on driving success across group purchasing organizations and internal sales teams, requiring expertise in CRM, training, and data analytics.

Human Resources

Hiring Manager

Karen Oehme

Responsibilities

GPO Relationship Management: Build and nurture relationships with group purchasing organizations and buying consortiums. Lead negotiations, manage RFPs, and oversee compliance with agreements. Serve as the primary representative, educating teams and members on partnership benefits and processes

Training & Presentation: Deliver engaging training sessions—both in-person and virtually—on CRM usage and GPO processes. Develop and present materials that empower sales teams and external partners to maximize program value

CRM Leadership: Act as the local CRM owner and super user, driving adoption, usage, and compliance. Train users, monitor engagement, and support the transition to integrated ERP systems

Data Analysis & Reporting: Interpret monthly sales reports (product types, member segments) provided by finance. Break down data for GPOs, identify trends, and create actionable insights. Develop dashboards and reporting tools to measure performance

Cross-Functional Influence: Collaborate with sales, marketing, operations, and IT to align strategies and priorities. Influence stakeholders and serve as a resourceful support for field sales representatives

Marketing & Creativity: Partner with marketing to create tools and resources for GPO members. Bring a creative, sales-oriented mindset to program development and trade show initiatives

Travel: Up to 30% travel for GPO visits, networking events, and regional training sessions