Applause · 8 hours ago
Strategic Account Manager
Massachusetts, United States
Full-time
Onsite
Senior Level, Lead/Staff
$200K/yr - $300K/yr
8+ years expApplause is a leading provider of software testing and UX research solutions, recognized as a Top Workplace. The Strategic Account Manager will drive revenue growth by managing strategic accounts, developing client relationships, and focusing on new business development and contract renewals with Fortune 100 clients.
EdTechEducationFreelanceInformation TechnologyMobileSoftwareTest and Measurement
Responsibilities
Develops and executes sales plans and coordinates sales efforts to achieve new customer revenue and existing customer up-sell revenue targets for Fortune 100 accounts
Meets or exceeds defined sales quota through strategic account planning, networking and use of company resources
Strong preference for experience selling technology/ managed services
Actively participates in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
Focus on Account Management and Business Development to maximizes Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present
Sales Leadership - Strategic sales approach, creates value for clients and adds to the company’s capabilities and reputation
Maintains a thorough understanding of Applause’s product offerings and tailoring its presentation to meet the needs of different types of organizations
Assists clients in developing the business case and value proposition for proposed solutions when necessary
Collaborates with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
Tracks and maintains all prospect and client activity in Salesforce.com
People Development - Contributes to the growth, development and positive experience of the sales team
Qualification
Required
BA/BS Degree or equivalent business experience
8+ years of Professional services, Managed services or solution sales experience
Proven track record of successful customer engagements across a spectrum of enterprise-class verticals
Demonstrated success selling to Fortune 100
A strong foundation for strategic and tactical selling of a solution sale
Excellent presentation and negotiation skills
Motivated to advance growth in an entrepreneurial, rapidly growing company environment
Benefits
Employee-centric benefits
Support your physical and mental well-being
Promote work-life balance
Fuel your professional growth
Company
Applause
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$115.82MKey Investors
Credit SuisseGoldman SachsQuestMark Partners
2017-08-23Acquired
2016-09-14Series F· $35M
2015-03-06Seed· $0.02M
Leadership Team
Christopher Malone
Chief Executive Officer
Chris Sheehan
Executive Vice President, High Tech & AI
Recent News
2025-12-03
2025-11-24
Morningstar.com
2025-11-13
Company data provided by crunchbase