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Tutored by Teachers · 3 months ago

Senior Manager, Program Operations - Teaching & Learning

United States

Full-time

Remote

Senior Level

5+ years exp

Tutored by Teachers is a national leader in high-dosage tutoring, partnering with K-12 school districts to provide personalized virtual learning. The Senior Manager of Program Operations will oversee the lifecycle of curriculum and instructional content, ensuring high-quality and efficient production to meet the needs of school district partners.

EdTechEducationHigher Education

Responsibilities

Build and manage scalable systems for the creation, versioning, and maintenance of TbT instructional content across programs and subject areas

Define and enforce quality standards for content design, ensuring materials align with priority standards, HQIM principles, and Science of Reading practices

Create efficient workflows that allow new content requests to be fulfilled quickly and with fidelity

Implement a knowledge-management infrastructure to catalog, track, and update all curricular assets

Partner with Sales, Implementation, and Product teams to ensure clear handoffs and alignment between client needs and available content

Coordinate timelines, resources, and priorities for new or custom content builds across multiple teams

Monitor and optimize launch readiness processes to consistently meet client start dates

Manage and develop a team responsible for content development, instructional design, and program execution

Recruit, onboard, and oversee external curriculum developers and contractors to expand capacity and expertise

Foster collaboration, accountability, and continuous improvement within the team

Establish review cycles, feedback loops, and data-driven metrics to evaluate content quality and impact

Identify process bottlenecks and introduce tools or automations to increase speed and accuracy

Surface insights from program data to inform content updates and operational refinements

Qualification

Program operationsInstructional designCurriculum developmentProject managementStandards-aligned instructionVendor managementSalesforceCommunication skillsTeam collaborationProblem solving