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Newfront · 3 months ago

Account Manager - Emerging Risk

United States (Hybrid)

Full-time

Hybrid

Mid, Senior Level

$67K/yr - $104K/yr

3+ years exp

Newfront is a technology-driven company redefining the insurance experience. They are seeking an Account Manager for the Emerging Risk Team, responsible for managing client relationships and providing risk management guidance to a diverse portfolio of clients.

CommercialFinancial ServicesInsuranceInsurTech

Growth Opportunities

Responsibilities

Independently manage client relationships and accounts within our industry leading Emerging Risk Group handling venture backed accounts

Managing a book of up to $1MM in volume revenue made up of approximately ~85 clients

Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests

Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business

Manage the onboarding process of new clients

Manage the marketing process for prospect companies

Prepare and review client communications and finalize for delivery

Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts

Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy

Compile and organize all client information necessary to process new, renewal, cancellation and endorsements

Perform thorough contract reviews for clients

Perform database file management and input information. Accurately manage and maintain documents in agency management systems

Provide training to Account Coordinators

May manage Account Coordinators

May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)

Perform other duties and special projects as assigned

Qualification

PropertyCasualty Insurance licenseBrokerage experienceMicrosoft OfficeProject planningCustomer service skillsMulti-taskingCommunication skillsProblem-solvingTime managementAdaptability

Required

Excellent communication skills: written, public speaking and presentation preparation

Excellent telephone/zoom etiquette and customer service skills, professionalism and tact

Advanced knowledge of Microsoft Office and its more complex features

Ability to be resourceful, take initiative, solve problems and offer solutions

Works well with others in a fast paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback

Adaptability and flexibility to address issues and client needs

Excellent time management skills

Ability to learn and adopt and train use of technology systems and software applications

Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines

Ability to review internal/external deliverables to ensure accuracy

Intermediate project planning and management

Ability to forge relationships and build trust

Property and Casualty Insurance license is required (to have or obtain within 3 months of start date)