Egan Company · 1 day ago
Account Manager - Fire & Security Service Sales
Champlin, MN
Full-time
Hybrid
Entry, Mid Level
$80K/yr - $80K/yr
2+ years expEgan Company is seeking a dedicated Account Manager to join their Service team, focusing on Fire & Security systems. The role involves building long-term relationships with customer accounts, understanding their needs, and identifying new sales opportunities while managing a portfolio of accounts.
CommercialConstructionProfessional Services
Responsibilities
Prospect for new customers with a main focus on Fire/Security systems to include sales of preventative maintenance agreements
Foster long-term relationships with end-users, key contractors, and engineers
Sell Fire/Security service opportunities to owner direct customers
Meet sales goals and gross profit goals
Use CRM software to prepare proposals and manage customer communications and activities; track sales activities and forecast sales opportunities in CRM
Conduct site surveys, work with support staff to create preventative maintenance proposals, coordinate labor for best results with service dispatch coordinators, and manage jobs as needed
Maintain exceptional communication and time management skills in a high-paced customer service environment
Respond to internal and external phone calls and emails for maximum customer satisfaction and sales
Estimate solutions per plan/specification requirements and owner-direct opportunities
Foster collaboration with Field Staff, Project Managers and Administrative teams to provide a seamless customer experience
Write scope proposals based on estimates including repairs and small projects
Promote all service offerings to include: mechanical, plumbing, electrical, building automation, fire, security systems, and monitoring
Advises other groups of additional sales potential and assists with promoting service planned maintenance agreements prior to job closeout
Approve accounts payable and receivable in a timely manner
Attend sales and other required meetings
Attend monthly safety lunches and perform weekly safety audits to promote a Stay Safe culture
Identify and communicate process improvements and other opportunities to management
Visit jobsites and customer sites regularly
All other duties as assigned
Qualification
Required
2+ years of sales or sales-related experience required, preferably within Fire and Security Trades; direct trade experience working in the field is also acceptable
Must possess and maintain a valid driver's license and acceptable driving record
Working knowledge of estimating processes and procedures
Ability to present to both internal and external groups
Ability to learn and promote other areas of the business
Proficient in the use of standard office computer programs such as Microsoft Office and Google Suite
Strong organizational skills to deal with competing customer needs
Strong demonstrated negotiation skills
Demonstrated ability to develop strong relationships
Ability to work independently with minimum supervision
Strong desire to grow professionally and to learn and retain technical information
Ability to translate complex technical concepts into clear business value for customers
Commitment to continuous learning and staying current on emerging technologies in fire and security systems
Ability to creatively approach and solve complex problems
Demonstrated ability to identify high-priority tasks, and modify daily workflow as needed
Preferred
Experience in commercial door hardware sales is a plus
Industry related or manufacturer specific certifications is a plus
Commercial door hardware sales/field experience preferred
Benefits
Comprehensive benefits
Medical, dental, vision insurance options
Flexible spending accounts
Life insurance
Short-term, or long-term disability coverage
Comprehensive mental healthcare and support for you and your family
Robust retirement benefits with a 401(k) plan with company matching contribution and profit sharing
Generous PTO program and paid holidays
Educational assistance and regular learning and development opportunities
Paid Parental Leave
Additional rewards or compensation that may include the lead incentive program and safety buck program
Our “Beyond the Jobsite” program supports causes in the communities in which we live and work through regular volunteer events
Company
Egan Company
Egan Company is a construction company that engages in commercial remodeling, glazing, process control integration and system installations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Ford
President and CEO
Jim Nonn
CIO and Board Member
Recent News
Seattle TechFlash
2025-07-22
2025-07-09
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