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NISC · 2 months ago

Product Analyst – AI

St Louis, MO

Full-time

Onsite

Mid Level

3+ years exp

NISC is a technology leader in the AI space, developing software solutions for energy cooperatives and communication organizations. As a Product Analyst – AI, you will integrate AI insights and automation into enterprise software, collaborating across teams to ensure features are aligned with member needs.

ComputerSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Partner with Product Management, Design, and Engineering to define data-informed requirements for new AI and intelligent features

Write user stories, define acceptance criteria, and translate model outputs into meaningful user experiences

Define and maintain key product health metrics — usage, adoption, retention, and ROI — for AI features and products

Conduct deep-dive analyses into user interactions with AI tools (e.g., prompt quality, model relevance, workflow outcomes)

Collaborate with data scientists and ML engineers to evaluate and monitor model performance, including accuracy, drift, fairness, and edge cases

Build dashboards and monitoring systems that track AI system health and highlight actionable insights

Perform exploratory data analysis and partner with Product Management teams to identify opportunities for automation, prediction, and decision support across NISC products

Benchmark industry AI trends and third-party tools to help shape product direction

Partner with internal enablement and support teams to promote understanding of NISC's AI tools, roadmaps, and ethical design principles

Clearly communicate insights and recommendations to technical and non-technical audiences, ensuring alignment with NISC's mission and Member values

Maintain documentation of analytical approaches, ensuring transparency, reproducibility, and explainability in all work

Stay informed on AI governance, compliance, and responsible AI practices, helping NISC maintain a "human-in-the-loop" approach across all AI solutions

Other related duties as assigned

Commitment to NISC's Statement of Shared Values

Qualification

Product analyticsMachine learning fundamentalsSQLData visualization toolsCloud data platformsAI observability toolsExploratory data analysisResponsible AI practicesCommunication skillsCross-functional collaboration

Preferred

3+ years of experience in product analytics, data analytics, or BI — ideally with exposure to AI, ML, or predictive product features

Excellent analytical and communication skills — able to translate technical findings into clear, Member-focused recommendations

Comfortable working cross-functionally and iteratively in a fast-moving, data-informed environment

Passion for responsible, transparent, and explainable AI that improves human work rather than replaces it

Strong understanding of machine learning fundamentals — model evaluation, feature importance, overfitting, and drift

Experience interpreting model outputs (e.g., predictions, classifications, probabilities) and turning them into actionable product insights

Proficiency in SQL and one or more data visualization tools (Tableau, Power BI, Looker, or QuickSight)

Familiarity with cloud data platforms (AWS, GCP, or Azure) and modern data pipelines

Exposure to AI observability tools or techniques (e.g., model drift monitoring, fairness assessment)

Experience supporting AI product evaluation and governance initiatives

Familiarity with utility or broadband industry data or enterprise SaaS environments

Prior work on RAG (retrieval-augmented generation) systems or AI Assistant tools a strong plus

Bachelor's degree in Data Science, Statistics, Computer Science, Engineering, Economics, Business Analytics, or related quantitative field

Company

NISC

Glassdoor4.3

National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers.

Founded in 2000

Lake Saint Louis, Missouri, USA

1001-5000 employees

http://www.nisc.coop/

H1B Sponsorship

NISC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (7)

2023 (1)

2022 (1)