Customer Service CSR (Evening Shift) Elston Office jobs in United States
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Insure on the Spot ยท 3 months ago

Customer Service CSR (Evening Shift) Elston Office

Insure On The Spot is an insurance agency seeking Bilingual Customer Service Representatives for their Elston Ave. Office. The role involves answering customer inquiries, providing policy information, and maintaining accurate customer records while collaborating with team members to achieve goals.

Auto InsuranceFinanceFinancial ServicesInsurance

Responsibilities

Answer incoming calls and respond to customer inquiries in a professional and courteous manner
Provide information about policy
Assist customers with payments, changes on account
Maintain accurate customer records and update information as necessary
Follow guidelines to ensure consistent and effective customer service
Collaborate with team members to achieve individual and team goals

Qualification

Bilingual communicationCustomer service skillsProfessional demeanorTeam collaborationProblem-solving skills

Required

Bilingual Customer Service Representatives needed for our insurance agency
No experience necessary - training will be provided
Answer incoming calls and respond to customer inquiries in a professional and courteous manner
Provide information about policy
Assist customers with payments, changes on account
Maintain accurate customer records and update information as necessary
Follow guidelines to ensure consistent and effective customer service
Collaborate with team members to achieve individual and team goals

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Company

Insure on the Spot

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Insure on the Spot is an independent car insurance agency that has been helping Chicago and Illinois residents find the right policies that fit their budgets and driving needs since 1986.

Funding

Current Stage
Early Stage
Company data provided by crunchbase