Harrington Process Solutions · 3 days ago
National Accounts Inside Sales
Harrington Process Solutions is a leading distributor of fluid process products and solutions for industrial applications. They are seeking a National Accounts Inside Sales Representative to manage and grow a portfolio of national customers, ensuring an exceptional service experience while collaborating with various teams to drive growth.
Industrial EngineeringIndustrial Manufacturing
Responsibilities
Serve as the primary point of contact for customers within your assigned national account portfolio
Build relationships by understanding customer needs, offering product recommendations, and ensuring timely and accurate order processing
Provide technical support and product information using company tools and resources
Prepare and respond to customer requests for quotes, pricing, and availability — gathering data from suppliers, order entry systems, and internal teams
Review large or complex quotes with the Outside Sales team and Director of Marketing when thresholds are exceeded
Coordinate with warehouse and logistics personnel to ensure on-time, cost-effective delivery of customer orders
Manage returns, credits, and supplier claims in accordance with company policy
Conduct outbound sales calls using National Account “no sale” reports to generate additional business
Maintain accurate customer and pricing records in CRM and ERP systems
Partner with Credit/Collections teams to resolve customer account issues and ensure smooth billing and payment processes
Qualification
Required
Proven experience in inside sales or account management, preferably within industrial distribution, pool systems, or fluid handling industries
Strong communication and relationship-building skills
Detail-oriented with solid organizational and follow-up abilities
Ability to work effectively in a fast-paced, collaborative environment
Proficiency in ERP systems and Microsoft Office (Excel, Outlook, Word); experience with CRM tools preferred
A customer-first mindset — focused on responsiveness, accuracy, and partnership
Benefits
Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
FSAs: Flexible spending options for health and dependent care expenses.
Dental: Comprehensive, including orthodontic care for both children and adults
Vision: Includes discounts on Lasik.
Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
Life Insurance and AD&D: Company paid life and AD&D coverage
Long Term Disability: Company paid LTD program
Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
Employee Assistance Program: Professional support for employees during critical times.
Disability: Options for both short- and long-term coverage.
401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%
Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
Holidays: 7 paid holidays, including the day after Thanksgiving.
Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Company
Harrington Process Solutions
Harrington is a leading provider of industrial process solutions, offering a comprehensive range of products and services.
H1B Sponsorship
Harrington Process Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-09-07Acquired
Recent News
2023-12-23
Industrial Distribution
2023-12-23
2023-12-23
Company data provided by crunchbase