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Babylist · 3 months ago

EDI Specialist

United States

Full-time

Remote

Mid, Senior Level

$91K/yr - $116K/yr

4+ years exp

Babylist is the leading registry, e-commerce, and content platform for growing families. As an EDI Specialist, you will ensure the accuracy and reliability of EDI processes, manage daily transaction flows, and collaborate with internal teams and external partners to support fulfillment operations.

BabyE-CommerceHealth CareInternetMarketplaceParentingToys

Growth Opportunities

Responsibilities

Manage all inbound and outbound EDI transactions (vendor purchase orders, drop-ship orders, ASNs, invoices, inventory feeds) to ensure timeliness, accuracy, and compliance across Babylist's ecosystem

Investigate and resolve transaction errors or discrepancies, providing clear updates to stakeholders throughout the process, and quickly resolve to ensure business continuity

Lead or assist with onboarding and testing for new vendors, drop-ship partners, 3PLs, and fulfillment center integrations

Project manage EDI-related initiatives such as new 3PL transitions, vendor consolidations, system migrations, and scaling efforts to increase EDI adoption across the vendor base

Create and maintain comprehensive documentation including SOPs, EDI maps, partner requirements, onboarding guides, process flows and workflows to ensure consistency and knowledge transfer

Partner closely with Supply Chain, Operations, Order Management, Finance, Merchandising, and Engineering teams to support seamless business operations and resolve integration issues

Educate internal stakeholders on EDI processes, capabilities, and limitations to improve cross-functional understanding and efficiency

Identify opportunities to automate manual processes, reduce EDI error rates, improve transaction speed and reliability, and implement scalable solutions that support business growth

Serve as a trusted point of contact for EDI-related questions, advising internal and external partners on best practices

Qualification

EDI experienceEDI standards X12EDI standards EDIFACTCommunication protocols AS2Communication protocols SFTPCommunication protocols VANCommunication protocols APIEDI translation softwareERP systems NetSuiteERP systems OracleERP systems SAPOrder-to-cash processesAnalytical skillsAI proficiencyProblem-solvingCommunication skillsCollaborationAttention to detail

Required

At least 4-6 years of hands-on EDI experience in ecommerce, retail, or 3PL environments

Strong knowledge of EDI standards (X12, EDIFACT), communication protocols (AS2, SFTP, VAN, API), and transaction sets (850 PO, 855 PO Acknowledgement, 856 ASN, 810 Invoice, 940 Warehouse Shipping Order, and 997 Functional Acknowledgement)

Proficient with EDI translation software, integration platforms, and middleware (e.g., Logicbroker, SPS Commerce, TrueCommerce, Cleo, DiCentral)

Skilled with ERP and OMS systems (e.g., NetSuite, Oracle, SAP)

Familiarity with WMS platforms is helpful (HighJump/Körber a plus)

Deep understanding of order-to-cash processes, routing guide compliance, fulfillment operations, and how EDI transactions flow through procurement, sales, distribution, warehouse management, and logistics

Strong ability to identify patterns, spot discrepancies, and resolve root causes in transactional data

Anticipates risks and works to build processes that reduce errors and increase reliability over time

Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical audiences and build strong working relationships with internal teams, vendors, and 3PLs

Comfortable working with minimal oversight while keeping stakeholders aligned and escalating when necessary

Proven ability to manage EDI implementations, vendor onboarding projects, and trading partner certifications from initiation through go-live

Excited to recommend and implement process enhancements, automation opportunities, and best practices to scale operations and reduce manual work

Strong attention to detail with ability to manage multiple EDI relationships, track onboarding progress, and maintain accurate documentation

Comfortable with AI playing a meaningful role in how you work, create, and scale electronic data interchange processes