Anza Mortgage Insurance Corporation · 2 weeks ago
Learning and Development Business Partner
Wilmington, NC
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expAnza Mortgage Insurance Corporation is empowering homeownership through credit risk protection. The Mortgage Insurance Learning and Development Business Partner will be responsible for the design, development, and delivery of training programs for operational teams, ensuring that team members are equipped with the necessary knowledge and resources to excel in their roles.
Insurance
Responsibilities
Creating and developing engaging and effective learning programs, including blended learning approaches
Developing and maintaining training materials, including online courses, in-person workshops, and other learning resources
Delivering training sessions, workshops, and other learning experiences
Assessing the effectiveness of learning programs and tracking the impact of training on employee performance
Collaborating with HR, managers, and other stakeholders to ensure alignment of learning initiatives with business objectives
Keeping abreast of the latest trends and technologies in the field of learning and development
Assisting with the implementation of new tools, processes, and initiatives by providing necessary training and development support
Identifying training needs and gaps within the organization to inform learning programs
Design and develop training programs and materials supporting the business operational teams (Underwriting, Servicing, Claims, Quality Control and Customer Experience)
Create a new hire onboarding plan to prepare new staff for success
Design a comprehensive new hire training program encompassing mortgage banking and mortgage insurance, aimed at equipping industry entrants with the essential knowledge and skills required for successful career development in this sector
Facilitate training sessions, workshops, and seminars both onsite and virtually enhancing the skills and knowledge of team members
Design and deliver career advancement programs to prepare employees for opportunities, ensuring they have the next level of skills and knowledge needed to succeed (soft skills, leadership development)
Monitor and analyze the effectiveness of training programs and documentation, identifying trends and opportunities for improvement
Support the continuous improvement culture, engaging staff in enhancing the effectiveness of training and communication by conducting Know and Go Sessions for information gathering and feedback
Work closely with other departments, including Risk Management, IT, Legal, Compliance, and Internal Audit, to ensure a cohesive approach to training and documentation
Develop a framework to initiate and implement change management and communication activities
Identify and engage key stakeholders to ensure their support and involvement in change initiatives
Develop change communications, implementation coordination, training, success measures, and post implementation feedback
Create and maintain comprehensive documentation for all processes and procedures, ensuring accuracy and accessibility
Participate in and support the development of technology testing and implementation plans
Qualification
Required
Bachelor's degree in education, Business Administration, Risk Management, Organizational Development, Change Management, or a related field
Minimum of 10 years of experience in training and documentation, preferably within the financial services or mortgage/mortgage insurance industry
Strong analytical and problem-solving skills
Excellent communication and presentation abilities
In-depth knowledge of change management principles, methodologies, and tools
Proven experience in designing and delivering training programs
Demonstrated ability to operate in a start-up environment
In-depth knowledge of industry best practices and regulatory requirements
Ability to work effectively in a fast-paced, dynamic environment
Benefits
Competitive Compensation – Including salary and performance bonuses.
Comprehensive Benefits – Health, dental, vision, and mental wellness support.
Retirement Savings – 401(k) with company matching.
Career advancement opportunities with business growth.
Inclusive Culture – A diverse, collaborative, and supportive workplace where every voice is valued.
Perks & Extras – Generous PTO, team events, wellness programs, and more.
Company
Anza Mortgage Insurance Corporation
Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase