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Amazon · 2 weeks ago

Senior Program Manager III, Planning, Amazon Leo, Global Service Compliance

Arlington, VA

Full-time

Onsite

Mid, Senior Level

$104K/yr - $185K/yr

5+ years exp

Amazon is seeking a stellar Senior Program Manager with operational experience in internet service provider/telecom obligations to join the Global Service Compliance team supporting Amazon Leo. The role involves managing complex compliance programs, collaborating with business and technical teams, and overseeing compliance strategies to ensure operational improvements and successful communication with stakeholders.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Develop and implement comprehensive compliance workstream strategies aligned with Amazon Leo's global service expansion goals and objectives. This involves defining workstream scope, establishing measurable KPIs, and creating mechanisms to monitor compliance performance and efficiency

Own ongoing prioritization, resourcing and development of GSC's strategy and plan for assigned compliance workstreams as assigned. Monitor and plan for change against the Amazon Leo Business strategy and the regulatory landscape to scope and implement change. Anticipate and react to feedback/engagement in collaboration with GSC's execution teams to drive operational improvements

Plan GSC's roadmap and mechanism structure to ensure growth scales globally by leveraging foundational frameworks and automation

Be a subject matter expert and central point of contact for internal and cross-functional stakeholders to accelerate deliverables. This includes providing guidance and expertise to support GSC teams and stakeholders to unblock paths forward in their deliverables across assigned compliance workstreams

Own administrative functions for internal coordination, including function-based calendar management, workspace accesses, creation and maintenance of knowledge artifacts and support onboarding and training of personnel

You handle complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed

You manage the plan and strategy of assigned compliance workstreams with deep subject matter expertise, requiring interfacing with external stakeholders

You communicate effectively with Directors and VPs, encouraging constructive dialogue and harmonize discordant views. You coordinate the resolution of contentious issues (build consensus). You partner effectively with customers, stakeholders, and engineering teams

Your program management practices set standards for others, defining clear goals and identifying risks before they become roadblocks

You are a simplifier, improving organizational efficiency by standardizing processes, eliminating unnecessary processes, and delivering automation

You actively participate in organizational development and mentor others

Qualification

Program managementCompliance strategyData analysisProcess improvementsStakeholder communicationOrganizational developmentTeam collaborationMentoring

Required

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum