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TEAM Risk Management Strategies · 3 months ago

Implementation Coordinator

San Diego, CA

Full-time

Onsite

Entry Level

$23/hr - $25/hr

2+ years exp

TEAM Risk Management Strategies is a national leader in the outsourced household employment market, seeking a highly organized Implementation Coordinator to support complex client onboardings. The role involves coordinating onboarding processes, facilitating project management activities, and ensuring excellent client service while collaborating with cross-functional teams.

Bookkeeping and PayrollFinancial ServicesHuman ResourcesRisk Management

Growth Opportunities

Responsibilities

Review employee onboarding documents and set up new employees in TEAM's systems

Communicate effectively with external employees to ensure accurate and timely submission of all onboarding materials in alignment with project deadlines (including collecting employment and payroll forms and following up on missing items)

Complete verifications for employment

Maintain up-to-date project documentation using internal tracking tools

Uphold a high bar for service excellence by responding to all employee inquiries in a timely, solutions-focused manner, collaborating internally as needed, and providing clear and thoughtful responses

Proactively develop tools and strategies to optimize the employee onboarding process

Perform other duties or projects as assigned in support of the Implementation team

Qualification

Client communicationMicrosoft OfficeProject managementCustomer service experienceTeam collaborationAttention to detailProblem-solvingAdaptabilityWritten communicationVerbal communication

Required

Demonstrates a positive, upbeat, and welcoming disposition with internal and external clients and approaches all interactions in a client-friendly, solutions-focused manner

Ability to work independently and proactively in a fast-paced environment, exercising good judgment to prioritize multiple competing tasks

Demonstrates strong collaborative teamwork and interpersonal skills

Excellent verbal and written communication skills, with a strong professional presence

Displays an ownership mindset; takes accountability for individual and department success on all tasks

Highly organized, demonstrating strong attention to detail and producing high-quality work

Flexible and adaptable; able to take instruction from multiple avenues

Proficient in Microsoft Office applications such as Word, Excel, Outlook, and Powerpoint, and able to learn and navigate other internal software systems quickly and efficiently