Case Developer 1 jobs in United States
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Public Consulting Group · 3 hours ago

Case Developer 1

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Case Developer 1 role involves managing incoming referrals, conducting interviews, and ensuring timely and satisfactory processes in case management. Additionally, the position requires generating reports and maintaining confidentiality while working in an office setting.

ConsultingManagement ConsultingService Industry

Responsibilities

Manages incoming referrals and assure all appropriate information is entered into the case management system
Conducts in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information
Manages processes that assure timeliness and customer satisfaction
Completes intake summaries in the case management system
Requests medical and physiological records
Obtains signatures on all the required forms and documentation
Provides monthly reporting statistics to the Senior Claims Analyst for designated area of responsibility
Assists with other duties as assigned

Qualification

Customer relation techniquesWork prioritizationOffice methods understandingVerbal communicationConfidentiality maintenanceSocial Service backgroundRelationship building

Required

High School Diploma or equivalent required
2+ years of relevant work experience, Social Service background a plus
Proper etiquette including customer relation techniques, strong verbal and communications skills
Knowledge and understanding of company services and ability to articulate and answer questions related to those services
Ability to prioritize work and meet deadlines
Ability to recognize and maintain the confidentiality of all materials in the work setting
Understanding of modern office methods and practices, efficient with computers
Ability to establish working relationships with federal, state and county agencies as well as the general public

Preferred

College degree preferred

Benefits

Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave

Company

Public Consulting Group

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Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.

Funding

Current Stage
Late Stage

Leadership Team

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Jimmy Cleveland
Chief Executive Officer
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David Flores
Chief Technology Officer
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Company data provided by crunchbase