Part Time TAMS Telephone Interviewer jobs in United States
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Advanced Behavioral Health, Inc. ยท 3 months ago

Part Time TAMS Telephone Interviewer

positionConnecticut, United States
timePart-time
remoteOnsite
seniorityEntry Level
money$22K/yr - $24K/yr
date1+ years exp

Advanced Behavioral Health, Inc. is a leader in behavioral healthcare, seeking a Part Time TAMS Telephone Interviewer to collect data from caregivers receiving various services. The role involves conducting surveys, maintaining client call files, and providing customer service to various stakeholders.

Health CareMental HealthNon ProfitTechnical Support

Responsibilities

Maintenance of assigned client call files including enrollment data, primary caregiver contact information and best time to call
Conduct surveys in accordance with preferred interviewing practices
Completion of surveys on-line or manual entry of data after the measure is administered
Provider relations and customer service to caregivers, providers, MST Institute representatives, DCF and CSSD representatives, and any other key stakeholders regarding data collection or administration of surveys
Generate reports as required
Staff the toll-free TAM dedicated phone line
Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures
Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds
Performs other tasks/responsibilities as required to support the business operations

Qualification

Customer service experienceBilingual skills (Spanish/English)Microsoft Office proficiencyOrganizational skillsAttention to detailWritten communicationVerbal communication

Required

Associate's Degree required
1 year customer service/administrative work experience required
Attends annual Conflict of Interest training
Excellent organizational skills
Bilingual skills (Spanish/English) required
Strong attention to detail; ability to work on multiple tasks and meet deadlines
Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet
Strong written and verbal communication skills required

Company

Advanced Behavioral Health, Inc.

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Advanced Behavioral Health (ABH) is a private, non-profit organization driven by our mission to advance the recovery, health, and well-being of individuals, families and communities.
dateFounded in 1995
location
Middletown, Connecticut, USA
people-size51-200 employees
web-link
http://www.abhct.com

Funding

Current Stage
Growth Stage

Recent News

Edelson Lechtzin LLP
DATA BREACH ALERT: Edelson Lechtzin LLP is Investigating Claims on Behalf of Devereux Advanced Behavioral Health Customers Whose Data May Have Been Compromised
2025-12-02
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