Nimaroh Creative (Acquired by Idea Peddler) · 3 months ago
⚡ Join Our Talent Pool: Account Coordinator
Austin, TX
Full-time
Hybrid
Mid Level
3+ years expNimaroh Creative, now part of Idea Peddler, is a full-service agency that values creativity and collaboration. They are seeking an Account Coordinator to support key accounts, lead smaller accounts, and build strong client relationships while managing expectations and deliverables.
Marketing & Advertising
Responsibilities
Lead client status calls. Create the status document, and be able to speak to the status of each project by being prepared with intra-agency communication in advance of the meeting. You’ll take great notes during the meeting, provide follow-up/recap emails, and run internal client status meetings in order to get work delivered on time based on client expectations
Be the client’s go-to. You develop rapport, trust, and lasting relationships that they value and know they can lean on to help achieve their goals
Have clear and open feedback with the functional/departments if a work deliverable is not meeting client expectations. Be able to communicate the why and how to get it there
Identify and elevate problems that are creating roadblocks to work getting done effectively. Raise a flag if you sense client unease, unsatisfactory results/performance, or lack of resources/know-how to get the job done
Support in the creation of visually compelling, direct, and aesthetically-appealing decks that keep clients up to date on things like campaign process, ideation direction, and overall relationship progress. Gather information and input from functional leads to deliver thorough and accurate informational updates in the form of monthly/quarterly client reporting
Support and deliver on ad-hoc client requests that require strategy or general business recommendations. Help create POVs on marketplace trends that may impact our clients’ business and keep clients informed of emerging news
Keep a regular tempo of the client’s needs and work deliverables, moving adeptly and easily from one week to the next to continue the cadence of team movement and deliverables towards the larger brand goals
Guide and oversee the creative and functional teams’ projects/product delivery to ensure there are no “last-minute surprises” of presentation day
Lead the development of award submissions in collaboration with and support from the PR team. Think with results in mind from the brief to ensure you have at least 50% of your clients’ work ready for award submission annually
Manage budget across all non-media teams to ensure that projects remain in scope and that any additional resources that are required are done so in a cost-effective manner
Coordinate with the finance team to ensure proper monthly billing and project billing for everything from one-offs to retainers and all the sub-costs in between
Light travel required, up to 15-30% of the time
Qualification
Required
3+ years of experience in client-facing roles within an ad agency environment
Organized, thorough, accountable
Self-driven, motivated, and has a strong vision for their personal growth
Fun, easy to work with, and get along with
Comfortable using cloud-based collaboration tools for day-to-day team and client organization and project management
Benefits
Health, vision and dental benefits
401k matching
Generous paid time off
Tech kit
Health club stipend
Cell phone credit
Catered weekly meal
Recurring educational opportunities
Company
Nimaroh Creative (Acquired by Idea Peddler)
Nimaroh uses LinkedIn as a collaborative space for coworkers to contribute posting on this page by offering their unique insights of working at a startup and in the industry of digital creative marketing.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase