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SES Corporation · 3 months ago

Wireless Network Operations Center (NOC) Lead

Orlando, Florida, United States

Full-time

Onsite

Mid, Senior Level

SES Corporation is responsible for providing ongoing support for the Network Operations Center (NOC) and Wireless Network Operations Center (WNOC). The Wireless Network Operations Center (NOC) Lead will coordinate scheduling, serve as the lead point of contact for technical assistance, and manage training and reporting for the team.

ConsultingInformation ServicesInformation Technology

Responsibilities

Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR)

Serve as the lead point of contact (POC) for government and customers seeking technical assistance

Coordinate training for new contract staff and provide documentation for daily, weekly and monthly reports from the ticketing system and databases

Qualification

Network Operations Center (NOC)Wireless Network Operations Center (WNOC)Cellular Over the Horizon Enforcement Network (COTHEN)Land Mobile Radio (LMR)Technical assistanceCoordination skillsTraining coordination